Porto Bello Beach Hotel

The hotel is a popular all-inclusive destination, particularly noted for its direct beach access and the complimentary entry to the adjacent water park, offering extensive recreational opportunities. Guests consistently highlight the high quality and variety of food, the attentive and friendly staff, and the overall cleanliness of the premises. This resort is an excellent fit for families seeking a fun-filled holiday with ample activities for children, as well as couples looking for a relaxing getaway. To enhance your stay, it is advisable to bring goggles for the saltwater pools and consider water shoes for comfort around the pool areas. Additionally, guests recommend requesting a kettle and iron from reception if needed, and exploring the option of renting a car for island excursions.

Facilities & Amenities
The hotel offers a range of facilities that contribute to a comfortable stay. Guests appreciate the large swimming pools, though many note they are saltwater, which can sting eyes. There is a dedicated children's pool and the significant advantage of free access to the nearby water park, which features various slides and a lazy river, providing ample entertainment for all ages. Sun loungers are readily available at both the pools and the beach. While some guests mention the lack of a gym or exercise facility, the hotel provides free Wi-Fi and a well-stocked on-site shop. Other conveniences include ice machines and vending machines, and the option to use pedalos and kayaks at the beach free of charge for a limited time daily.

Cleanliness & Room Comfort
The hotel receives consistent praise for its cleanliness, with rooms being meticulously maintained daily and fresh towels provided. Housekeeping staff are often noted for their friendly demeanor and attention to detail. Rooms are generally described as spacious and modern, though some guests found their initial rooms to be outdated. Comfortable beds are a recurring positive, ensuring a restful sleep. While fresh bottles of water are replenished daily in the mini-fridge, many rooms do not include tea or coffee making facilities unless specifically requested from reception. Some guests experienced noise levels from nearby entertainment or planes, particularly in rooms near the main entrance or amphitheater. Storage space, particularly drawers, was occasionally noted as limited.

Dining & Food Quality
The dining experience is a major highlight for many guests, with the main buffet restaurant offering a wide variety of fresh and delicious food options, including themed nights. Most guests found the food quality to be excellent for an all-inclusive buffet, with plenty of choices for vegetarians. The Italian restaurant and Greek restaurant are available for booking, with the Greek option receiving high praise for its authentic dishes like gyros. The beach bar serves snacks and ice cream, which is convenient. While the main buffet is generally well-regarded, some guests found the selection to be repetitive after a week. There were mixed reviews on the Italian restaurant, with some finding it underwhelming or noting that wine was not included in the all-inclusive package there.

Location & Accessibility
The hotel boasts a beautiful location directly on the beach, offering easy access to clean, clear water ideal for swimming and snorkeling. It is conveniently situated a short distance from the airport, with transfers typically taking around 20-30 minutes. The town of Kardamena is approximately 6km away, accessible by a short walk, an hourly bus service, or a taxi. While the hotel's immediate surroundings are not bustling, its proximity to the water park provides additional entertainment options. Some guests noted the hotel is on a flight path, leading to occasional plane noise.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the excellent service from the restaurant staff, bar staff (especially at the pool and beach bars), and housekeeping. The check-in process is typically smooth, with staff often accommodating late arrivals with food in the room. While most interactions are positive, some guests reported less friendly or unhelpful experiences with certain reception staff and occasional pushiness from the entertainment team. Overall, the staff's dedication to providing a pleasant experience is a consistent theme, with many guests feeling well-cared for throughout their stay.

Additional Information
Guests should be aware that the hotel's pools contain saltwater, which some found irritating to the eyes, making goggles a recommended item. While the hotel is generally well-maintained, some areas around the pool have rough surfaces that can be uncomfortable to walk on without water shoes. The Wi-Fi connection can be inconsistent, particularly in rooms, which might be a consideration for those needing reliable internet access. The hotel offers massages and spa treatments, which are highly recommended by guests for their relaxing and professional quality. There were isolated reports of issues with accessibility for wheelchairs and pushchairs in certain areas, such as the lack of a ramp or lift to some toilet facilities. Some guests noted that the safe in the room incurs an additional charge.