Posthotel Kolberbräu

This hotel offers a memorable stay, primarily due to its prime central location directly within the historic old town's pedestrian zone, making it a signature feature for guests. Its charm is further enhanced by spacious rooms, generally good food from its restaurant, and a largely friendly staff. The hotel is an excellent fit for sightseers and couples looking to explore the area on foot, cyclists benefiting from dedicated storage, and business travelers seeking convenience. To enhance your experience, consider inquiring about renovated rooms for a more modern feel, and be sure to utilize the convenient parking solutions provided.

Facilities & Amenities
Guests appreciate the practical facilities available, particularly the convenient parking options. The hotel offers an underground garage which, while described as tight by some, is highly valued, especially by cyclists as it provides secure bicycle storage and charging points for e-bikes. Additionally, free public parking is available at a nearby lot, with a ticket provided by the hotel. Wi-Fi connectivity is generally reliable throughout the property. While some common areas like the elevator might appear a bit dated, they remain functional. The hotel focuses on essential amenities that support a comfortable and accessible stay, especially for those traveling with vehicles or bicycles.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and clean, with some noting them as spotless. However, feedback on room comfort is mixed. While many appreciate the comfortable beds, some report soft mattresses or a large gap between single mattresses in double beds. Noise can be a significant issue, with complaints about street noise from the pedestrian zone, night owls, church bells ringing early, building work, and even a waterworks turbine audible in some courtyard-facing rooms. Old windows are often cited as contributing to noise and allowing light to enter, as curtains may not fully block it, leading to bright rooms in the morning. Many rooms lack air conditioning, making them warm during warmer periods, though some are provided with fans. Bathrooms are often described as old, with showers in tubs and sometimes low water pressure or defective shower heads. Basic amenities like a minibar or coffee maker are typically absent.

Dining & Food Quality
The breakfast receives mixed reviews; while many find it good, varied, and sufficient with fresh rolls, scrambled eggs, and ham, some note a limited selection and a lack of attention to detail, such as sausage and cheese not being cooled. The coffee is sometimes mentioned as needing improvement. The hotel does accommodate dietary needs, offering gluten-free bread and lactose-free yogurt upon request. The hotel's restaurant is widely praised for its delicious and generous portions of traditional Bavarian cuisine, including popular dishes like Wiener Schnitzel and pork roast. Many guests find the food quality to be very good and the prices reasonable. However, some have experienced disappointing quality, describing dishes as fatty, soggy, or tasting pre-made, and a few noted a lack of smaller, less expensive options.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, situated directly in the pedestrian zone of the historic old town. This allows guests to easily access shops, restaurants, and local attractions like the Christmas market on foot. Its proximity to a bus stop further enhances its accessibility. For guests arriving by car, convenient free parking is available at a public lot (P11) just a short walk away, with a ticket provided by the hotel. An underground garage is also offered, which is particularly beneficial for cyclists needing secure storage. While the central location is a draw, some guests noted noise from the surrounding area due to its bustling nature.

Staff & Service
The staff generally receives high praise for being friendly, helpful, and attentive, particularly at the reception and in the restaurant. Many guests highlight their accommodating nature and professionalism. The check-in process is often described as quick, though some guests experienced it as unpersonal or encountered language barriers. The hotel is noted for its bicycle-friendly service, with staff readily offering secure storage. However, there are isolated instances of mixed feedback, including reports of uninterested or rude staff, particularly concerning restaurant service during peak times or when specific requests were made. Overall, the majority of guests report positive interactions with the hotel's team.

Additional Information
The hotel is housed in a historic building, contributing to its traditional charm, though some areas and rooms are described as old-fashioned or in need of renovation, particularly the carpets and some bathrooms. Guests should be aware that the hotel has a strict cancellation policy, with an 80% charge for late cancellations, which some found surprising and not clearly communicated. The hotel offers various room types, including suites and rooms in both the original building and a modern annex, though some guests reported receiving different room configurations than expected. The overall management and operational efficiency of the hotel were questioned by a few reviewers, suggesting areas for improvement despite the generally positive feedback on staff and location.