Premier Hill Suites Hotel

This hotel, while showing signs of its age, offers a unique blend of historical character and spacious accommodations, making it a memorable stay for many. Its signature feature is arguably the generously sized rooms, providing ample space for guests to relax. The hotel is particularly well-suited for budget-conscious travelers and those on short stays who prioritize room size and attentive service over modern amenities. Business travelers may also find the large rooms conducive to work. Guests consistently highlight the exceptional friendliness and helpfulness of the staff, which significantly enhances the overall experience. To ensure a comfortable visit, it is advisable to manage expectations regarding the hotel's general maintenance and to confirm specific room amenities upon arrival, as some features may vary.

Facilities & Amenities
The hotel features a swimming pool that receives mixed reviews; while some guests find it very nice and appreciate the lack of time restrictions, others report it being empty, dirty, or having very cold water, suggesting a need for more consistent maintenance. The Wi-Fi connectivity is also inconsistent, with some guests experiencing poor signal in their rooms, necessitating a move to the lobby for better access. The hotel's overall infrastructure is frequently described as old and in need of significant upkeep, with mentions of a dark lobby and an outdated elevator. Dining facilities, such as a restaurant or bar, are often noted as being closed or operating only by reservation, limiting on-site food and beverage options for guests.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. While many appreciate the spacious rooms which often include a seating area, the beds are a frequent source of complaint, described as old, worn out, uncomfortable, and having noticeable springs. Some guests report issues with general cleanliness, noting dust, stains, or a persistent odor of confinement or humidity in the rooms. The air conditioning units are often cited as being old, noisy, or insufficient for the room size, though some found them effective. Hot water availability and consistency in the bathroom showers are also mixed, with some experiencing cold or lukewarm water. Additionally, guests frequently mention a lack of sufficient and conveniently located electrical outlets for charging devices, and some report issues with televisions not working or being too small.

Dining & Food Quality
The hotel's dining options receive mixed feedback, primarily concerning the breakfast service. Many guests note that breakfast is not included in the room rate and, when purchased separately, is considered expensive for the variety offered. While some describe the breakfast as very good, varied, and abundant, others find it to have poor selection or not worth the additional cost. The on-site restaurant and bar facilities are frequently mentioned as being closed or operating with limited hours and requiring reservations, which can be inconvenient for guests seeking on-site dining. This often leads guests to seek food and beverage options outside the hotel.

Location & Accessibility
The hotel's central location is consistently praised by guests, offering easy access to various attractions, shopping areas, and restaurants. Many find it conveniently situated for exploring the city. However, opinions on the immediate surrounding area are mixed, with some guests expressing concerns about safety, particularly when walking alone at night. Parking is a significant point of contention for many visitors; it is frequently described as limited, not covered, located far from the main entrance, difficult to access, and sometimes dirty or prone to flooding. Despite the hotel often advertising included parking, the practical experience of using it can be challenging due to its size and condition.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, standing out as a major highlight of the guest experience. Guests frequently describe them as extremely friendly, very attentive, helpful, and professional. The receptionists in particular are often singled out for their exceptional service, willingness to assist with requests, and overall pleasant demeanor. Many reviews commend the staff's dedication to providing a positive experience, often going above and beyond to address guest concerns or provide information. This high level of attentive service contributes significantly to guest satisfaction, often compensating for other areas where the hotel may fall short.

Additional Information
A unique and frequently mentioned feature of the hotel is the owner's impressive classic car collection, often described as a "Mercedes museum," located within the parking area. Guests interested in automobiles may find this a fascinating and unexpected amenity, with staff sometimes offering tours. However, guests should be aware of the hotel's smoking policy, which prohibits smoking in rooms and may incur a fine. There are recurring reports of billing discrepancies and issues with payment, including instances where the final charge differed from the online booking price or where change was not readily available. The hotel also appears to be undergoing ongoing maintenance or construction in certain areas, which some guests have noted.