Quality Hotel & Conference Centre

This hotel offers a modern and convenient stay, with its signature feature being the direct, covered walkway to the attached casino, providing seamless access to dining and entertainment regardless of the weather. Guests consistently highlight the hotel's exceptional cleanliness, comfortable beds, and modern design, making it a popular choice for various travelers passing through the area. Its family-friendly amenities, including spacious suites and a game room, make it ideal for families, while its highway accessibility and proximity to services appeal to road trippers and business travelers. Many also appreciate its pet-friendly policy. To enhance your experience, light sleepers might consider requesting a room away from the highway to minimize noise, and it's advisable to check the hot tub's cleanliness upon arrival for optimal enjoyment.

Facilities & Amenities
Guests frequently praise the hotel's comprehensive range of facilities, which significantly enhance their stay. The pool is noted for its good size, cleanliness, and ample availability of towels, often described as bright and inviting. While the hot tub is a welcome addition, some guests have expressed concerns about its cleanliness and temperature, suggesting it may require more frequent maintenance. A well-equipped fitness center provides everything needed for a full workout. For entertainment, the game room is a big hit with children, featuring options like billiards and foosball. The convenience of a laundry room for guests is also appreciated. The hotel offers free Wi-Fi, ensuring connectivity, and provides electric car charging stations for added convenience. The catwalk connecting directly to the casino is a major highlight, allowing easy access to its offerings without stepping outside.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with guests describing rooms as spotless, immaculate, and very clean. Rooms are frequently noted as new, modern, and well-designed, offering a spacious and cozy environment. The comfortable beds and high-quality mattresses and pillows are a recurring highlight, ensuring a restful night's sleep for most, though some found them too soft. In-room amenities such as a microwave, mini-fridge, and coffee machine are much appreciated. The bathroom layout, often featuring a separate toilet room from the shower, is highly praised for its convenience and modern fixtures, including walk-in showers and sometimes heated bathroom floors. While some guests reported good soundproofing, others experienced significant highway noise, loud AC units, or disturbances from other guests, particularly in rooms facing the highway or adjoining suites.

Dining & Food Quality
The hotel offers an included breakfast that generally receives positive feedback for its variety and convenience. Guests appreciate the good spread with plentiful options, including waffles, ham, sausages, hash browns, scrambled eggs, bagels, and cereals, alongside coffee and tea. The breakfast area is described as spacious, clean, and well-stocked, with staff diligently keeping items replenished. However, feedback on the quality of hot items is mixed; many found the scrambled eggs to be rubbery or dried out, and the coffee occasionally received negative comments. The use of disposable plates, cups, and cutlery for breakfast is noted by several guests, with some finding it less ideal. Beyond breakfast, the attached casino restaurant is frequently highlighted for its excellent dining experience and good food quality.

Location & Accessibility
The hotel's location is a significant advantage, praised for its easy access directly off the highway, making it an ideal pit stop for travelers. Guests find it incredibly convenient to have everything needed nearby, including gas stations, various restaurants, and shopping options within walking distance. Its proximity to the casino, accessible via a covered walkway, is a major draw. The hotel provides ample parking, including spots suitable for RVs, and offers free parking for guests. While the location is generally quiet, some rooms facing the highway may experience road noise, particularly from trucks, which light sleepers should consider. Overall, its strategic placement ensures both convenience for transit and access to local amenities.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests describe the team as welcoming, pleasant, and professional, contributing significantly to a positive stay. The check-in process is frequently highlighted as quick and efficient. Guests appreciate the attentive service from housekeeping, ensuring rooms are clean and well-maintained. The staff's willingness to go "above and beyond" to assist guests is a recurring theme. While most interactions are positive, a few guests reported isolated instances of less friendly or apathetic service at the front desk, particularly concerning follow-up on issues. The presence of bilingual staff at the front desk is also noted as a helpful aspect for many visitors.

Additional Information
The hotel maintains a pet-friendly policy, welcoming animals and treating them with the same level of care as human guests, though some pet owners noted challenges in finding suitable outdoor areas nearby. Guests can take advantage of a unique casino offer, allowing them to add a small amount to their room bill for a significantly higher value in casino play. For convenience, a laundry room is available for guest use. While the hotel generally provides a comfortable experience, some guests reported instances of unauthorized room entry despite "Do Not Disturb" signs, leading to concerns about privacy and security. Additionally, some guests experienced issues with lost and found, indicating items left behind were not always returned. The hotel also lacks a dedicated concession shop, relying instead on vending machines with limited selections.