Right in the heart of Melbourne’s CBD nestles this classic hotel, Quest Grand Hotel Melbourne that is known for its luxurious self-contained apartments and five-star comfort from the Victorian Era. Equipped with cable TV, full kitchen, DVD player, work desk, laundry facility, Nespresso coffeemaker, private balcony and bathroom with Roger & Gallet bath amenities, these apartments are sure to offer guests the desired comfort. Quest Grand Hotel Melbourne boasts of an indoor pool, fitness centre, sauna, hot tub, BBQ facility and lush garden. Some of the other facilities on offer include 24-hour front desk, currency exchange, tour desk, meeting space and room service. At RAB Restaurant, guests can enjoy Australian cuisine along with a fine selection of wine. For appetisers, alcoholic and non-alcoholic drinks, guests can head to RAB Bar. Crown Casino, Docklands, Etihad Stadium and Southbank are accessible in a fifteen-minute walk from the property.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The convenient location of the hotel has proved to be beneficial for visitors. As the hotel is centrally located, guests can walk and explore the nearby shopping centres, beaches and other tourist attractions along with Melbourne's business district.
From reception to housekeeping to service, the staff at Grand Hotel Melbourne - MGallery Collection has offered incredible level of customer service and has a lot of happy guests. Past guests have mentioned that the staff went of the way in situation to assist guests with their needs that has really delighted them.
You can find lots of eating options to treat your taste buds while dining at the on-site restaurant of this property. The extensive selection of cuisine, light meals, beverages and drinks has been highly appreciated by past guests.
As everyone has different level of comfort when it comes to beds, some guests left unsatisfied because of the old and saggy beds. Some of the past guests have expressed their discomfort by mentioning that the bed was not firm enough.
As mentioned by past guests, hotel rooms are noisy so you might not get to relax yourself after a tiring day. Guests had to bear constant noise from the passing trains, roadside traffic and people next-door which resulted in poor sleep.
Grand Hotel Melbourne - MGallery Collection is in dire need of refurbishment. As mentioned by previous guests, the wall paint has started to come off. Moreover the décor and styling needs to be looked at, as the overall hotel has started to look very old and outdated.