Radisson Blu Hotel, Bordeaux

This hotel offers a memorable stay, distinguished by its waterfront location and a rooftop bar that provides expansive views, making it a compelling choice for various travelers. Its proximity to the Cité du Vin and convenient tram access positions it ideally for sightseers eager to explore Bordeaux's cultural highlights. The hotel is also well-suited for couples seeking a comfortable and relaxing getaway, and business travelers who appreciate spacious accommodations and efficient service. Families will find the generous room sizes and pet-friendly policy accommodating. Guests consistently highlight the hotel's spacious rooms, impeccable cleanliness, and the friendly staff who contribute significantly to a positive experience. To enhance your visit, consider confirming spa access policies upon booking, as it is not always included, and be mindful that some rooms may experience noise from nearby nightlife or the gym.

Facilities & Amenities
The hotel features a notable rooftop bar and restaurant, offering guests a pleasant atmosphere and scenic views. A well-equipped fitness center is available, described as beautiful and spacious, though some guests note it can be busy or noisy due to external access. The wellness area also includes a sauna and hammam, providing options for relaxation. However, access to the spa facilities is a point of mixed feedback, as it is often not included with standard room bookings and may incur an additional charge unless a superior room or specific treatment is purchased. While the hotel provides air conditioning, some guests have reported issues with its effectiveness, describing it more as a cooling unit or noting it may not be functional during certain seasons, leading to challenges in temperature control.

Cleanliness & Room Comfort
Guests frequently commend the hotel's impeccable cleanliness throughout the property and within the rooms. The spacious rooms are generally well-appointed, featuring comfortable beds and quality mattresses that ensure a restful sleep. Many appreciate the modern and clean bathrooms, often equipped with good showers and separate toilet areas. However, some guests have expressed disappointment with the bedding, noting the use of two small duvets instead of a single large one for double beds, which can be inconvenient. Noise levels present mixed feedback; while rooms are generally quiet and soundproof, some guests have experienced disturbances from external sources like delivery trucks, nearby nightlife, or even internal noise from the gym located directly below certain rooms. Additionally, some rooms have a window grill that can obstruct the view.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its variety, quality, and impressive quantity, with many guests highlighting the excellent bacon and the pleasant experience of dining with a view from the rooftop. However, some feedback indicates that hot food items can be barely warm, and omelets may be greasy, while a few guests found the overall breakfast experience to be overpriced. The hotel's restaurant offers tasty and well-presented meals, though some specific dishes have been described as disappointing. Room service is available and generally efficient, but some guests noted limited breakfast options when ordered to the room. The bar service, particularly at the rooftop location, has received mixed reviews, with occasional reports of slow service or early closures for private events.

Location & Accessibility
The hotel boasts a prime waterfront location in a newly developed, vibrant area, surrounded by numerous restaurants and bars. It offers convenient access to key attractions such as the Cité du Vin and the Bassins de Lumières. While not in the immediate city center, the hotel is well-connected by public transport, with a tram stop located approximately a ten-minute walk away, providing a quick five-minute ride to the historic city center. Parking is available on-site and is generally described as secure and convenient, though it is often a paid service and can be quite tight for larger vehicles. Guests should be aware that the lively surrounding area, particularly at night, can sometimes lead to external noise from the nearby nightlife.

Staff & Service
The hotel staff consistently receives high commendation for their friendliness, professionalism, and attentiveness. Guests frequently highlight the efficient check-in process and the staff's willingness to assist with various requests, contributing to a welcoming atmosphere. Many appreciate the team's helpfulness in resolving issues, such as addressing concerns about noisy neighbors or room discrepancies. However, some guests have reported inconsistencies in housekeeping services, with rooms not always being serviced or forgotten items not being replenished. There have also been instances where staff inadvertently omitted important information, such as spa hours or access details. Despite these minor points, the overall sentiment is that the staff are dedicated to providing a positive and supportive experience for guests.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to bring their companions, and even permitting them in dining and bar areas, which is a significant convenience for pet owners. A recurring point of feedback concerns the spa access policy, as it is not universally included with all room types, and guests may incur an additional charge to use the facilities unless they have a superior room or a pre-booked treatment. Some guests have reported issues with heating and air conditioning, noting rooms can be cold in winter or that the AC functions more as a cooling unit. There have also been isolated reports of TV malfunctions and Wi-Fi inconsistencies. Furthermore, some guests have experienced disappointment with forgotten personal items not being recovered after checkout, and a few have noted a hotel policy of using two small duvets per double bed, which is not preferred by all.