Radisson Collection Royal Hotel, Copenhagen

The hotel is a luxurious urban escape, distinguished by its iconic Arne Jacobsen design and a prime central location that places guests at the heart of Copenhagen. Its signature feature is its historical architectural significance, seamlessly blended with modern comforts, offering stunning city views, particularly of Tivoli Gardens. Guests consistently highlight the hotel's exceptional staff, delicious breakfast, and the overall comfort of their stay. It is an ideal fit for sightseers and business travelers due to its accessibility, while couples and families can enjoy the spacious rooms and convenient proximity to attractions. To enhance your experience, consider requesting a room on a higher floor for breathtaking vistas, and be mindful that city center noise can sometimes be noticeable.

Facilities & Amenities
Guests frequently commend the hotel's excellent fitness center, often described as a "real gym" with comprehensive weightlifting and cardio equipment, providing a significant advantage for those maintaining their workout routines. The lobby and common areas are praised for their stylish design and comfortable ambiance, making them ideal spots for meeting or relaxing. The on-site bar is noted for serving excellent cocktails and offering a pleasant atmosphere. While most guests find the Wi-Fi reliable, some have reported occasional slowness. The hotel also features efficient elevators, though some guests found them to be on the smaller side, contributing to an old-school charm.

Cleanliness & Room Comfort
Rooms are generally described as clean, spacious, and featuring modern decor, though some guests noted that certain aspects, like windows or hallways, appear somewhat dated. Feedback on bed comfort is mixed; while many found the beds comfortable, a notable number of guests reported issues with mattresses being uneven, sagging, or having noticeable "dips," impacting sleep quality. In-room amenities such as coffee makers, quality toiletries, robes, and refrigerators are appreciated. Noise levels are a recurring theme, with guests mentioning discernible street noise, train noise, and ventilation noise, though higher floors often offer more tranquility. Bathrooms receive varied comments, with some praising their spaciousness and good showers, while others found the design non-functional, citing tripping hazards at the entrance and issues with splashing showers.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as delicious, extensive, and offering a wide variety of high-quality options, including local Danish specialties and made-to-order dishes. Guests highlight the freshness and diverse selection available at the buffet. The on-site restaurant, Issei, which offers a Japanese and Peruvian fusion menu, is well-regarded for its food quality and pleasant ambiance, providing a convenient dining option. The hotel's bar is also frequently commended for its excellent cocktails and inviting atmosphere, making it a popular spot for guests to unwind. Overall, the dining experiences contribute significantly to guest satisfaction.

Location & Accessibility
The hotel's central location is a major highlight, placing guests directly across from Tivoli Gardens and just a short walk from the Central Station, offering easy access to the airport and other parts of the city. It is conveniently situated near metro and bus stations, and Hop On Hop Off buses stop directly in front. Guests appreciate being within easy walking distance of popular areas like Vesterbro, the Strøget shopping street, City Hall, and various museums and attractions. While parking is available, guests note that it can be expensive and somewhat complicated to access, suggesting public transport as a preferred alternative.

Staff & Service
The hotel staff consistently receives high praise for being exceptionally friendly, helpful, attentive, and professional. Guests frequently commend the quick check-in process and the staff's willingness to accommodate requests, including early check-in and late check-out when possible. The concierge service is particularly highlighted for providing excellent recommendations and assistance with various needs, significantly enhancing the guest experience. While housekeeping is generally effective, some guests noted occasional minor issues with missed cleanings or slow replenishment of amenities. Overall, the staff's commitment to providing excellent service is a standout feature, contributing to a welcoming and valued guest experience.

Additional Information
The hotel proudly maintains its design heritage, showcasing classic Danish design by Arne Jacobsen throughout its spaces, including unique features like the iconic Room 606, which guests can sometimes tour. Many guests appreciate receiving room upgrades as part of loyalty programs or for special occasions, adding significant value to their stay. The hotel also implements an eco-friendly policy, which some guests noted might affect daily room cleaning frequency, aligning with broader environmental initiatives. Guests should be aware that while the hotel is a landmark, some exterior elements and interior hallways may appear dated compared to the newly renovated rooms.