Radisson Hotel Salt Lake City Downtown

This hotel is highly regarded for its central location, offering unparalleled access to downtown attractions and convention facilities, making it an excellent choice for business travelers, event-goers, and sightseers alike. Guests frequently commend the friendly and accommodating staff who contribute significantly to a positive stay. While the hotel boasts comfortable beds and generally clean rooms, some aspects of room maintenance and noise levels receive mixed feedback. The on-site restaurant is a notable feature, praised for its food quality. For those planning a visit, it is advisable to inquire about the current status of the pool and be prepared for potential parking fees, which are a common point of discussion among guests.

Facilities & Amenities
The hotel offers a range of facilities, though some are subject to ongoing renovations. The fitness center is equipped with various machines, including weights, treadmills, and ellipticals, allowing guests to maintain their routines. However, the pool and hot tub are frequently reported as being closed for renovation, which has been a source of disappointment for many guests. The Wi-Fi generally performs well, though some users experienced slow speeds or connectivity issues, particularly during video calls. Guests appreciate the efficiency of the elevators, with minimal waiting times. While vending machines and ice machines are available on floors, some guests reported them being out of order. Complimentary Starbucks coffee is often available in the lobby, a welcome touch for many.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. Many guests describe their rooms as clean and well-maintained, highlighting the comfortable beds and quality linens that ensure a restful sleep. However, some reviews mention issues such as dirty floors, dust, hair in showers, or sticky surfaces, suggesting inconsistencies in housekeeping. In-room amenities typically include a refrigerator, microwave, and coffee maker, which are appreciated for convenience. A recurring concern is noise levels, with guests reporting thin walls that allow sounds from neighboring rooms and hallways to be easily heard, including street noise. Additionally, issues with inconsistent water temperature in showers, slow drains, loose shower heads, and thermostat controls not maintaining desired room temperatures are frequently noted.

Dining & Food Quality
The on-site Copper Canyon restaurant receives considerable praise for its food quality, with many guests describing meals as delicious, amazing, and offering generous portions. The breakfast options are generally well-received, though it is often noted that breakfast is not included in the room rate and can be quite expensive. The bar within the hotel is also popular, with guests commending the friendly and knowledgeable staff. While many guests enjoy dining at the hotel, some have experienced slow service or difficulties with room service availability, particularly during peak times or events. Despite these occasional service issues, the overall consensus is that the hotel's dining options provide a convenient and satisfying experience.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets. It offers exceptional proximity to major attractions, being within easy walking distance of the Salt Palace Convention Center, the Delta Center, Temple Square, and the City Creek Mall. This makes it an ideal base for attendees of conventions, sporting events, or those exploring the city's cultural and shopping districts. Public transportation is also readily accessible, with the TRAX light rail station nearby, providing convenient and affordable access to the airport and other parts of the city. However, parking is a significant point of contention for many guests, as it is often expensive and can be challenging to navigate, with reports of full lots or confusing access.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend the attentive service provided by the front desk team, who are often described as going above and beyond to assist with requests and resolve issues promptly. The check-in process is generally reported as smooth and efficient, contributing to a positive first impression. While housekeeping service is available upon request, some guests note that daily cleaning is not standard, and occasional inconsistencies in room preparation have been mentioned. The valet service receives mixed reviews, with some guests finding it efficient and others experiencing delays. Overall, the dedication of the staff to providing excellent service is a recurring theme in guest feedback.

Additional Information
Guests should be aware that the hotel is undergoing renovations, which may impact the availability of certain amenities, most notably the pool and hot tub, which are frequently closed. Some guests have expressed frustration with the hotel's strict cancellation policy and the imposition of early check-in fees, which are perceived as unreasonable. Many rooms offer pleasant mountain views or city views, enhancing the overall stay. While the hotel is generally considered good value, some guests feel it is overpriced given certain conditions or amenities. Additionally, some guests have noted that the toilet height in certain rooms is unusually low, which can be inconvenient.