Ramada by Wyndham Venice Hotel Venezia

The hotel's pool area stands out as a signature feature, consistently praised for its cleanliness, inviting atmosphere, and family-friendly appeal, often featuring a lively poolside bar. This makes the hotel particularly suitable for families seeking recreational options and pet owners due to its accommodating policies. While many guests appreciate the friendly and helpful staff and the convenient location near local attractions, a recurring theme highlights the property's need for significant renovation and modernization. The furniture is often described as outdated and worn, and some rooms show signs of age. To ensure a comfortable stay, guests are advised to confirm the availability of hot water upon arrival, as this has been a frequent concern, and to manage expectations regarding the overall condition of the rooms, which may not align with online portrayals. Inquire about the status of the hot tub and pool heating if these amenities are essential for your visit.

Facilities & Amenities
The hotel's pool area is a significant draw, frequently described as clean, beautiful, and heated, offering a pleasant environment for relaxation and family enjoyment, often featuring a poolside bar. However, the hot tub is a consistent source of disappointment, with numerous reports of it being broken, cold, or out of service during guests' stays. The fitness center also receives negative feedback, as many guests find the treadmills and other equipment to be non-functional, worn out, or poorly maintained, often lacking air conditioning. While parking is generally ample and convenient, other amenities like laundry machines are often reported as being out of order. Guests also note issues with Wi-Fi being slow or unreliable, and some mention that ice machines may not always be operational.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is notably mixed. While some guests report their rooms to be clean and the beds comfortable, a significant number highlight that the furniture is outdated, stained, or chipped, and the overall room condition appears worn and in need of renovation. A major concern is the presence of pests, with reports of ants, cockroaches, and even bed bugs in rooms. Many reviews also mention unpleasant odors, including dampness, mold, cigarette smoke, or marijuana, permeating the rooms and corridors. Issues with noise from neighboring rooms, loud air conditioning units, or external sources are also frequently cited. Furthermore, guests often encounter broken amenities such as non-functional phones, limited working electrical outlets, or problematic bathroom fixtures like leaky showers, loud fans, or poor water pressure, sometimes accompanied by a sulfur smell in the water.

Dining & Food Quality
The hotel's dining options receive varied feedback, with the restaurant and bar generally praised for their good food quality, pleasant atmosphere, and attentive service, particularly during special events like Prime Rib night. However, breakfast is a significant point of contention for many guests. While some find the breakfast to be decent and family-friendly, a common complaint revolves around its unexpected cost and the lack of clear communication about it during check-in. Guests often express surprise at the high price, feeling it is not worth the limited choice of items, artificial juice, or lack of service. There are also mentions of the breakfast buffet food not being kept warm enough and the dining room furniture appearing old and stained. The bar hours are sometimes noted as being too early, closing at 9 PM on weekdays.

Location & Accessibility
The hotel boasts an excellent location, frequently highlighted as one of its strongest attributes. Guests appreciate its convenient proximity to downtown Venice, making it easy to access beaches, various restaurants, and shopping centers like Walmart and Target. Its placement near major highways also contributes to its accessibility for travelers. Parking is generally ample and convenient for guests. While the location is largely positive for its access to amenities and attractions, some guests have noted concerns about the immediate surrounding area, describing it as having a "sketchy vibe" or mentioning issues like trash in the parking lot. Despite these minor points, the hotel's central position is consistently valued for its ease of navigation and access to local points of interest.

Staff & Service
Feedback regarding staff and service is quite polarized. Many guests commend the staff, particularly at the front desk and in the restaurant, for being exceptionally friendly, helpful, polite, and attentive, often going above and beyond to assist with requests and provide a welcoming atmosphere. Specific individuals are frequently praised for their caring and responsive approach. However, a significant number of reviews detail negative experiences, citing rude or dismissive staff at the front desk, particularly during check-in, which can be slow and inefficient. There are frequent complaints about housekeeping being inconsistent or non-existent, requiring guests to repeatedly request towels or room servicing. Communication issues are also prevalent, with guests often not being informed about crucial details such as breakfast costs, hot water outages, or pool closures upon arrival.

Additional Information
Guests should be aware of several specific aspects that impact the overall experience. The hotel maintains a pet-friendly policy, offering designated rooms, though some guests note challenges with pet waste areas. A significant number of reviews mention pervasive marijuana odors throughout the property, particularly in outdoor lounge areas and even permeating rooms, which can be disruptive. The presence of long-term guests, including those displaced by recent events, is noted to sometimes alter the general atmosphere, occasionally leading to noise concerns. Some guests report issues with the water quality, describing a sulfur smell from the tap. Additionally, there are recurring mentions of security concerns, including non-working door locks, outside doors not securing properly, and instances of non-guests on the property. Guests are also advised that housekeeping service is typically only provided upon request, rather than daily, and some in-room safes are not recommended for use.