Ramada Plaza by Wyndham Sheridan Hotel & Convention Center

The hotel offers a welcoming atmosphere, often highlighted by its spacious lobby and an excellent complimentary breakfast, providing a satisfying start to the day for many guests. Its overall value and the friendly staff are consistently praised, though some areas show their age. The hotel is particularly well-suited for families who enjoy the pool and breakfast, road-trippers and pet owners benefiting from its convenient location and accommodating pet policy, and budget-conscious travelers seeking an affordable yet comfortable stay. To ensure a pleasant experience, guests are advised to check the air conditioning upon arrival and note that the property is undergoing ongoing updates.

Facilities & Amenities
Guests frequently commend the hotel's recreational offerings, including a well-maintained pool and hot tub, which are popular with both adults and children. The fitness center is noted for being well-equipped and spacious, allowing guests to maintain their routines. The expansive and inviting lobby serves as a central gathering point. An on-site bar and restaurant provide convenient dining and social options. While Wi-Fi is generally available and reliable, some guests reported connectivity issues in certain rooms. The presence of vending machines and ice machines adds to guest convenience, though some vending machines were noted to be out of order.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed. Many guests found their rooms to be clean and comfortable, with some praising the comfortable beds and spacious layouts. However, a significant number of reviews mentioned issues such as a musty smell or general datedness, with observations of stained carpet, peeling wallpaper, and worn furniture. Some guests reported specific cleanliness concerns like hair in the bathroom or even bugs. Air conditioning and heating units were a common point of contention, with reports of units not working, being excessively loud, or not providing consistent temperatures. Noise levels from adjacent rooms or the hallway were also occasionally noted due to thin walls.

Dining & Food Quality
The complimentary breakfast is a standout feature for most guests, consistently receiving high praise for its quality and variety. Many describe it as a hot breakfast that surpasses typical hotel offerings, featuring options like eggs, bacon, sausage, and French toast. The breakfast variety and the friendly staff managing the service are frequently highlighted. However, some guests noted that the food could sometimes be cold or that certain items, like eggs, were rubbery. The on-site restaurant and bar receive mixed reviews for their food quality, with some finding the offerings satisfactory while others considered them overpriced or of average quality.

Location & Accessibility
The hotel's central location is a significant advantage, offering easy access right off the interstate. Guests appreciate its proximity to various amenities, including Walmart, other shopping centers, and numerous restaurants, many within walking distance. This makes it a convenient stop for travelers. Parking is generally ample, with many guests noting sufficient space even for larger vehicles or those towing trailers. The ease of access to and from the highway is a recurring positive, contributing to a smooth travel experience for guests.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight positive interactions with the front desk team, noting their accommodating nature and efficient check-in process. Many reviews commend the attentive service provided by various team members, from those assisting with breakfast to those handling maintenance requests. While most feedback on service is overwhelmingly positive, a few isolated incidents mentioned less helpful or rude interactions, particularly concerning specific issues like double billing or lost items.

Additional Information
The hotel operates under new ownership and is undergoing significant remodeling efforts, which guests note are aimed at updating the property's somewhat dated appearance. This commitment to improvement is seen as a positive sign for future stays. The hotel maintains a pet-friendly policy, which is highly appreciated by guests traveling with dogs, though it's important to note that cats are not permitted. A recurring issue mentioned by several guests is instances of double billing, which required follow-up to resolve. Despite some areas showing their age, the hotel is generally considered to offer good value for the amenities and service provided.