Red Lion Hotel Wenatchee City Center

This hotel offers a distinctive stay, characterized by its architecturally unique and well-built structure, which many guests note has stood the test of time, providing a sense of solidity and quiet. Its spacious rooms and overall good value are frequently highlighted, making it a practical choice for various travelers. The hotel is particularly well-suited for families, especially those with children participating in sports, as well as pet owners seeking accommodating lodging. Budget-conscious travelers and those attending local events or needing a central base for exploring the area also find it appealing. To enhance your experience, it is advisable to inquire about room locations, particularly if sensitive to noise, and to confirm the operational status of specific amenities upon arrival.

Facilities & Amenities
The hotel features an outdoor pool and hot tub, which are popular with guests, especially families, though some reviews indicate these facilities are occasionally closed, covered, or have issues such as non-functioning jets or insufficient heating. A recurring concern for these areas, as well as some balconies, is the presence of pigeon droppings, which can detract from their usability. Guests generally find the Wi-Fi reliable for staying connected. While a fitness center is available, some visitors have reported it being small, having non-working equipment, or being locked during advertised hours. The property also provides ice machines and vending machines for convenience, and many rooms include a balcony, which is a valued feature, offering outdoor space. Some guests noted a lack of elevators to all floors, which can be inconvenient for families with luggage.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed. Many guests praise the rooms for being clean and comfortable, highlighting comfortable beds and large TVs. However, a significant number of reviews detail issues such as stains on carpets, sheets, and ceilings, mold in bathrooms and on ceilings, and general signs of wear and tear, including dirty trash cans and cracked bathroom fixtures. Some rooms have reported hair on bedding and in bathrooms, and even bugs. Noise can be a concern, particularly from train tracks located nearby, as well as from upstairs rooms and loud neighbors, indicating potential issues with soundproofing. While bathrooms are often described as spacious with good water pressure, some experience slow drainage or clogs. In-room coffee makers are present, but some are described as primitive.

Dining & Food Quality
The hotel offers a breakfast option, which receives varied feedback. Many guests describe it as good, fantastic, or excellent, appreciating the variety and the quality of items like coffee and bacon. Some reviews specifically mention the complimentary breakfast as a significant bonus. However, other guests express disappointment, citing limited healthy options, items running out quickly, or food being cold. There are also comments about the breakfast area being messy or understaffed, leading to delays in replenishment. The hotel's restaurant and bar facilities are consistently noted as being closed, with many guests expressing disappointment that these amenities, advertised on some platforms, have not been operational for several years.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, offering easy access to a wide array of amenities. Guests appreciate its proximity to numerous restaurants, grocery stores, and shopping options, many within walking distance. It is also conveniently located for those traveling to Leavenworth, the airport, or attending events at the Gorge. Parking is generally described as easy, ample, and free overnight, providing convenience for guests with vehicles. However, a notable drawback for some rooms is their proximity to train tracks, which can result in significant noise disturbances, particularly at night, impacting sleep quality for light sleepers.

Staff & Service
The staff at the hotel generally receives high praise for being friendly, helpful, professional, and accommodating. Many guests commend the quick check-in process and the staff's willingness to assist with requests, such as providing extra beds or addressing room issues promptly. Specific individuals are often singled out for their exceptional service. However, some guests have reported isolated instances of unhelpful or rude staff, particularly regarding early check-in requests or issues with breakfast service. Housekeeping consistency is also a point of mixed feedback, with some guests noting that daily room cleaning is not standard and requires specific requests, which are not always fulfilled.

Additional Information
This hotel is an older property, with some guests noting its dated decor and general wear and tear, including duct tape used to secure carpets in hallways. Despite its age, many appreciate its well-built structure, which contributes to a generally quiet atmosphere in most rooms. The hotel maintains a pet-friendly policy, which is a significant draw for guests traveling with animals, though some mention challenges with finding clean outdoor areas for pets due to uncollected waste. A specific hotel policy noted by guests is that food from the breakfast buffet is not permitted to be taken back to rooms, which can be an inconvenience for some. Some rooms feature balconies, which are a popular amenity, offering guests private outdoor space.