Centrally located just a short walk from Hauptbahnhof Nord U-Bahn Station and Hamburg Altstadt, Reichshof Hamburg Curio Collection by Hilton is a pet-friendly hotel that offers luxurious accommodations with easy access to Hamburg Dammtor station.
All rooms are individually decorated and feature a flat-screen TV, air conditioning, iron/ironing board, desk, and an in-room safe. Bathrooms are private and include hairdryers and rainfall showerheads, while free high-speed wired Internet access is provided in all guestrooms.
Reichshof Hamburg Curio Collection by Hilton is a smoke-free hotel that features a 24-hour front desk, full-service spa, business centre, luggage storage, sauna, and a steam room. Public areas are equipped with free Wi-Fi, onsite parking is offered for a surcharge, and employees speak good English, Spanish, and German. Guests can relax on the terrace.
The onsite restaurant serves regional dishes and special diet menus are available upon requests. Guests can purchase drinks and snacks at the bar.
Nearby attractions include Deutsches Schauspielhaus and Reeperbahn.
Many guests like that the hotel is located close to public transportation and say that the city centre is easily reachable. Others note that several museums are within walking distance, and add that there is a supermarket in the neighbourhood.
Most guests comment that breakfast is delicious, complete with eggs, ham, and plenty of coffee and tea, and state that waiters are friendly and attentive. Others say that the portions at the restaurant are big, and add that meals are reasonably priced.
Helpful front desk staff
Many guests find the front desk employees helpful with showing visitors to their rooms, providing directions to the train station, and arranging sightseeing tours. Others note that employees always assist guests with heavy luggage, and add that the check-in is fast.
Rooms lack amenities
Several guests wish there was a minibar in rooms, and say that there is no refrigerator available. Others feel that beds are not comfortable, and state that there are no English channels on TV.
Some guests feel that the Internet is slow and disconnects regularly, and add that the password for Wi-Fi is not printed out in rooms. Others dislike that the connection in other parts of the building is unstable, especially in the restaurant and on the terrace.
Bathrooms need attention
Several guests report that the drain in the shower is often clogged, and add that there are no hooks for clothes and towels in the bathroom. Others wish that complimentary toiletries were restocked more often, and say that water pressure in the shower is weak.