Reikart House, Buffalo, a Tribute Portfolio Hotel

The hotel is consistently praised for its unique charm and elegant, historical decor, which create a sophisticated and memorable ambiance. Many guests describe it as a "class act" with meticulous attention to detail, and the presence of a fireplace in many rooms adds a particularly cozy and romantic touch. It is an excellent fit for business travelers seeking quiet and comfortable accommodations, as well as couples looking for a romantic getaway. Families also find it accommodating, especially those traveling with pets, due to its pet-friendly policies and spacious rooms. Guests attending weddings or other events frequently praise the hotel's facilities and staff. To enhance your stay, guests are advised to inquire about the hotel's complimentary shuttle service for local transportation and to be aware of the restaurant's operating hours, particularly on Sundays and Mondays, as they can be limited.

Facilities & Amenities
Guests appreciate the well-equipped fitness center, which is described as spacious and clean. The hotel offers free outdoor parking that is ample and conveniently located close to the entrance. A notable amenity is the shuttle service, providing free rides within a five-mile radius and airport pickups, which guests find very helpful. The common areas, including the lobby lounge and shared common areas, are consistently praised for their beautiful, elegant, and cozy decor. Guests also enjoy the outdoor patio area. Additional perks include complimentary coffee in the lobby and fruit-infused water, along with delicious homemade cookies offered at check-in or in the evenings. While there is no swimming pool on-site, guests have access to a pool and hot tub at an adjacent hotel. Some guests noted the absence of a sundry store, with only a small bar cart available for purchases. The Wi-Fi generally works well, though a few guests reported connectivity issues. The hotel also offers EV charging stations nearby.

Cleanliness & Room Comfort
Guests consistently praise the hotel's immaculate cleanliness, noting that rooms and common areas are spotless and well-maintained, often appearing brand new despite the hotel's age. Rooms are described as spacious, large, and well-appointed, featuring elegant and modern decor. The beds receive mixed feedback; most guests find them exceptionally comfortable and conducive to a restful sleep, often compared to sleeping on a cloud, while some found them too soft and caused back discomfort. Bedding and linens are consistently noted as high-quality and soft. Bathrooms are generally spacious, luxurious, and clean, with good shower pressure and quick hot water. However, some guests found the bathrooms to be small with limited counter space and no shelving for towels. Many rooms feature a faux fireplace, efficient air conditioning, and a Keurig coffee maker. Guests appreciate the bottled water, full-length mirrors, and makeup lighting. The rooms are typically quiet, though a few guests reported hearing noise from neighbors or the air conditioning unit.

Dining & Food Quality
The adjoining restaurant, Jazzboline, is highly praised for its superb food quality, delicious meals, and high-quality ingredients, often served quickly. Guests enjoy the vibrant ambiance, great cocktails, and live music offered there. Feedback on breakfast is mixed. Many guests describe it as very good, excellent, and a highlight, especially the made-to-order options and the Bonvoy breakfast benefit. However, some found the breakfast to be disappointing, citing issues like lukewarm food, overcooked items, or slow service due to understaffing. Room service is noted as easy, tasty, and efficient. The hotel also provides complimentary coffee in the lobby, and guests often mention the delightful homemade cookies available. Some guests noted that the hotel's bar is part of the restaurant and may have limited hours, particularly on Sundays and Mondays, which can be inconvenient for those seeking a lobby bar experience.

Location & Accessibility
The hotel boasts a convenient location that is easily accessible from major highways, making it ideal for travelers driving through the area. It is situated in a quiet suburb with a safe neighborhood, offering a peaceful retreat. Guests appreciate its close proximity to the airport, typically a short drive away, and its convenient distance to downtown Buffalo and various Buffalo hotspots. It also serves as a good base for visiting Niagara Falls and nearby colleges. The area around the hotel offers a variety of restaurants and shops, including those on Williamsville Main Street, though some guests note that the immediate vicinity is not very walkable. Free outdoor parking is readily available and ample, with spaces close to the entrance, adding to the convenience for guests with vehicles. The hotel's complimentary shuttle service further enhances accessibility, providing rides within a five-mile radius and to the airport.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness, professionalism, and attentiveness. Guests frequently highlight their willingness to go above and beyond to ensure a pleasant stay. The check-in process is generally described as smooth and efficient, though a few guests experienced delays or perceived rudeness during busy periods. Staff are often commended for being engaging and providing helpful local recommendations. Guests appreciate the welcoming gesture of homemade cookies upon arrival and the convenient free shuttle service for local transportation and airport transfers. The staff is noted for their responsiveness to requests, such as quickly addressing issues like empty bath gel bottles or coordinating housekeeping services. The hotel's pet-friendly service is also highly valued, with staff accommodating pet needs. Overall, the staff's dedication to providing excellent service is a standout feature, making guests feel valued and cared for.

Additional Information
The hotel is notably pet-friendly, welcoming dogs and even providing a grassy area for walks, though guests should be aware of a pet fee that may not always be explicitly stated upfront. It is a popular venue for events and weddings, with guests praising the ballroom ambiance and the professionalism of the event staff. The hotel's unique character is often highlighted, with its historical style, elegant decor, and attention to detail creating a charming and sophisticated atmosphere. Many guests appreciate the hotel's transformation and its well-maintained appearance. As a Marriott Tribute Portfolio Hotel, it offers rewards program benefits, including breakfast perks and potential room upgrades for elite members. Some guests noted that certain rooms, particularly on lower floors or even-numbered rooms, may have views of the parking lot or service areas, which could impact privacy. While generally well-equipped, some guests mentioned the absence of robes and certain basic toiletries like makeup wipes, which might be expected in a hotel of this caliber.