Renaissance Hotel Pohang

This hotel is frequently praised for its spacious rooms and overall cleanliness, making it a comfortable choice for many travelers. Its prime location near the intercity bus terminal is a significant advantage, appealing to sightseers and business travelers seeking convenient transportation. While some aspects of the decor might suggest a "motel" feel, the hotel's quiet atmosphere and comfortable accommodations are consistently highlighted. Families appreciate the large rooms and the availability of amenities like jacuzzi tubs, while couples can enjoy a peaceful and private stay. To enhance your experience, consider confirming breakfast inclusions upon booking, as this can sometimes vary, and be aware that some rooms may have older decor elements.

Facilities & Amenities
Guests frequently commend the hotel for its large parking lot, available both above ground and underground, which is a significant convenience. Many rooms feature a jacuzzi or spa tub in the bathroom, which is a popular amenity, especially for families with children. While Wi-Fi is generally available, some guests noted issues with older, non-functional computers in rooms. The hotel provides essential toiletries, water, cup noodles, and biscuits in the rooms, adding to guest comfort. A common lounge area offers a coffee maker and water dispenser. However, some guests reported issues with the small in-room refrigerators being dirty or having an unpleasant odor, and a few mentioned a lack of proper towel hangers in bathrooms or stiff towels. Air conditioning functionality and noise were also occasionally cited as concerns.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness, with many guests describing rooms as spotless and well-maintained. The spacious rooms are a recurring positive, providing ample space for relaxation. Guests generally find the beds comfortable, ensuring a restful sleep, and appreciate the fresh and clean bedsheets. However, some reviews mentioned minor issues such as dust or grime in certain areas, particularly in bathtubs, or a general smell in some rooms. The bathroom facilities received mixed feedback; while some found them clean and well-separated, others reported issues like leaking toilets, clogged sinks, loose faucets, or a lack of bidets. Noise levels are a notable point, with many guests appreciating the quiet atmosphere, but some experienced significant noise from neighboring rooms or from cleaning activities.

Dining & Food Quality
The hotel's breakfast receives widespread positive feedback for its quality and value. Guests frequently highlight the abalone porridge as particularly delicious and a standout item. The breakfast typically includes a Korean-style spread with options like toast, boiled eggs, salad, juice, and drip coffee, described as simple yet satisfying. Many guests found the breakfast to be plentiful and a pleasant surprise, especially when it was unexpectedly included in their stay. However, there was some confusion regarding breakfast inclusion, with some guests noting that it was not part of their initial booking or that extra charges applied for additional guests, which caused some dissatisfaction.

Location & Accessibility
The hotel's central location is a major advantage, particularly its close proximity to the intercity bus terminal, which is typically a 5 to 10-minute walk. This makes it highly convenient for guests relying on public transportation. It is also situated near essential amenities like a large grocery store and various restaurants, providing easy access to dining and shopping options. While the immediate vicinity is described as quiet and not overly busy, some guests noted that the surrounding area has a somewhat disorderly atmosphere or resembles a "motel area," which might not be ideal for all travelers. Despite this, the hotel's accessibility to bus stops and taxi stands ensures convenient travel throughout the city, including a relatively short bus ride to Pohang Songdo Beach.

Staff & Service
The hotel staff consistently receives high praise for their friendliness and helpfulness. Guests frequently commend their professionalism and attentiveness, noting that staff members are eager to assist with requests and provide a welcoming experience. The check-in process is often described as quick and efficient, and the generous 1 PM check-out time is a highly appreciated convenience. Housekeeping is responsive to guest requests, ensuring rooms are kept clean. While the majority of interactions are positive, a few guests reported minor issues, such as difficulties obtaining an invoice or some staff members expressing concerns about the size of pets, despite the hotel's pet-friendly policy which incurs an additional charge.

Additional Information
A recurring theme in guest feedback is the distinction between the hotel's branding and its actual feel, with many guests noting it operates more like a large motel rather than a traditional hotel, sometimes with dated interior design or decor reminiscent of a "love motel." This can be a point of surprise for some, particularly families. The hotel has a pet-friendly policy, though guests should be aware of an additional fee and potential staff comments regarding pet size. Soundproofing is frequently mentioned as an area for improvement, with guests reporting significant noise from adjacent rooms or from cleaning activities. Some rooms may lack windows, leading to a feeling of confinement, and there were occasional reports of lighting controls being difficult to operate.