Renaissance New York Flushing Hotel at Tangram

This hotel offers a visually striking and modern design, often described as new and clean, making it a standout choice in the area. Its signature feature is its direct connection to the Tangram mall, providing immediate access to a wide array of Asian restaurants, shops, and a Regal Cinemas. This makes it an ideal fit for sightseers and food enthusiasts eager to explore the vibrant local culture, as well as families looking for convenient entertainment and dining options. Many guests, including business travelers, consistently praise the exceptional staff and the hotel's impressive gym facilities. To maximize your stay, consider taking advantage of the complimentary airport shuttle service and explore the diverse culinary scene right at your doorstep.

Facilities & Amenities
The hotel boasts an impressive range of facilities that significantly enhance the guest experience. Most guests highlight the gym as particularly outstanding, often described as one of the best equipped and most spacious hotel gyms they have encountered, featuring a sauna and steam room. An indoor pool is also available, though some guests noted it was unexpectedly closed during their stay. The hotel offers a club lounge which some guests found forgettable or basic for breakfast, while others appreciated the complimentary water and light bites. Free Wi-Fi is generally available, though some reported it to be unstable or slow. Other conveniences include ice machines and a small kitchenette area in some rooms, though a common microwave for all guests is available.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is generally positive, with many describing rooms as clean, modern, and well-appointed. Most guests found the beds comfortable, though some noted they were on the softer side or that the mattresses felt worn. Room sizes received mixed reviews; some found them surprisingly spacious for New York, while others described them as tiny or small, particularly the standard king rooms. A recurring theme is the bathroom layout, which often features an open concept with only a curtain separating the sleeping area, and separate doors for the toilet and shower, which are sometimes frosted or have gaps, leading to privacy concerns for those traveling with friends or family. Some guests reported issues with sticky floors, dust, stained surfaces, or even bugs and a cigarette smell in their rooms, indicating occasional lapses in housekeeping.

Dining & Food Quality
The hotel's dining options receive high praise from many guests. The restaurant is frequently described as exceptional, offering spectacular food and an upscale service experience. The breakfast is often highlighted as one of the best, though some guests noted it was not a buffet and had limited options for those with elite status, often requiring payment. The rooftop restaurant and bar is a significant draw, offering delicious food, a great ambiance, and stunning views of the city skyline and airport. Guests particularly enjoyed specific dishes like matcha cheesecake and lamb rack. While the hotel's dining is highly recommended, some guests found it to be expensive, and a few mentioned that the bar closes earlier than desired.

Location & Accessibility
The hotel's location is consistently praised as excellent, placing guests in the heart of Flushing with easy access to a multitude of authentic Asian restaurants and shops. Its direct connection to the Tangram mall provides immediate entertainment and dining options. The hotel is conveniently located near public transportation, including the subway (Line 7) and LIRR station, making it accessible to Manhattan and other parts of the city. It is also very close to LaGuardia Airport (LGA), with a complimentary shuttle service frequently mentioned as a major benefit for travelers. While the area is vibrant, some guests found the neighborhood to be very busy or felt it was not ideal for walking at night, though the hotel itself is considered safe. Parking is available, but guests noted it can be expensive.

Staff & Service
The staff and service at the hotel consistently receive overwhelmingly positive feedback, often highlighted as the best aspect of the stay. Guests frequently describe the staff as friendly, helpful, attentive, and professional, from the door staff and valet to the front desk and shuttle drivers. The check-in process is often noted as quick and efficient, with staff going above and beyond to accommodate requests and provide local recommendations. Many guests felt genuinely welcomed and appreciated the personalized service. While the vast majority of reviews commend the staff, a few isolated incidents mentioned some front desk staff being perceived as unfriendly or unhelpful, and some issues with housekeeping not servicing rooms as requested.

Additional Information
Guests should be aware that the hotel's elevator system can be confusing, often requiring multiple transfers to reach rooms from the street level, which some found inconvenient. The hotel offers a complimentary airport shuttle service to LaGuardia Airport, which is highly valued by guests. While the hotel is generally quiet, some guests noted noise from nearby construction and planes due to its proximity to the airport. The hotel provides Aveda toiletries in rooms, and some rooms offer views of the city skyline or the airport runway. Guests with elite status may have access to a club lounge, though its offerings can vary.