Bend, OR: 2BR w/Fireplace, Pool, Ice Skating, Stables, Lake, Watersports & More!

This resort offers a memorable escape for outdoor enthusiasts and families, serving as an ideal base for exploring the natural beauty of the region. Its signature feature is the extensive array of on-site outdoor activities and direct access to nature, allowing guests to immerse themselves in the surroundings without needing to travel far. Many guests appreciate the spacious and comfortable accommodations, along with the generally clean environment and attentive staff. The resort's proximity to both the vibrant town of Bend and the slopes of Mt. Bachelor makes it a prime choice for skiers and snowboarders in winter, and hikers and bikers in warmer months. To make the most of your stay, consider taking advantage of the numerous recreational opportunities available directly on the property, and be aware that some rooms may experience noise from neighbors due to thin walls.

Facilities & Amenities
The resort boasts an impressive selection of facilities and amenities designed for recreation and relaxation. Guests highly praise the multiple swimming pools, including a zero-depth option for toddlers and a heated saltwater pool, along with several hot tubs and a sauna, providing perfect spots to unwind after a day of activities. The ice skating rink is a popular seasonal highlight, offering a festive atmosphere. For sports enthusiasts, there are various courts for mini golf, disc golf, pickleball, tennis, basketball, and volleyball, though some guests note that the mini golf course could use some maintenance. Laundry units are conveniently located in common areas, and BBQ areas are available for guest use. While some rooms feature well-stocked kitchens, they may have smaller refrigerators or lack standard ovens, and Wi-Fi can be spotty. Many units also offer private balconies with pleasant views.

Cleanliness & Room Comfort
Guest feedback on cleanliness is generally positive, with many describing their rooms as spotless and well-maintained upon arrival. However, some isolated instances of rooms not being fully prepared or minor cleaning oversights were noted. The room comfort varies, with many units offering spacious layouts and comfortable beds that ensure a restful sleep. Some guests appreciate the well-appointed kitchenettes and private balconies that enhance their stay. Conversely, some rooms are described as showing their age, feeling dated, or being somewhat cramped. A recurring concern is the noise levels from neighboring units or internal building systems, indicating thin walls that can impact tranquility. While bathrooms are functional, some are noted as small or needing updates, and in-room amenities like standard toiletries are not consistently provided.

Dining & Food Quality
The resort features an on-site restaurant and bar that offer convenient dining options, particularly for those who prefer to stay on the property. Guests generally find the food quality to be good, with a menu that includes pub-style fare and a full bar. The restaurant is often described as a cozy space, and some guests enjoy the happy hour offerings. However, feedback indicates that the menu can be limited, and some guests experienced the restaurant being closed or understaffed during their stay, leading to frustration. There is no dedicated breakfast service on-site, requiring guests to prepare their own meals in their units or venture into town. While the convenience is appreciated, some found the overall dining experience to be somewhat mediocre compared to external options.

Location & Accessibility
The resort's location is a significant highlight for many guests, offering a perfect balance of seclusion and accessibility. Situated just outside the bustling town of Bend, it provides a peaceful, natural setting while remaining a short drive from the city's restaurants, breweries, and attractions. Its prime position on the way to Mt. Bachelor makes it exceptionally convenient for skiing and snowboarding enthusiasts. Guests also appreciate the direct access to numerous hiking trails, including the Deschutes River Trail, allowing for immediate immersion in outdoor activities. The ample parking on-site adds to the convenience, though some areas can be dark at night. Overall, the location is ideal for those seeking outdoor adventures and easy access to both natural wonders and urban amenities.

Staff & Service
The staff at the resort consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight the welcoming demeanor of the team, from the front desk to the recreation staff. The check-in process is generally described as quick and efficient, though some guests noted initial delays or pressure related to sales presentations. Staff members are often commended for their willingness to accommodate requests, provide local recommendations, and respond promptly to maintenance issues. Housekeeping is also noted for maintaining clean rooms, although some guests mentioned needing to request pool towels or other in-room items. Overall, the commitment of the staff to providing a positive guest experience is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
A prominent theme in guest feedback revolves around the timeshare presentations, which many found to be overly pushy and disruptive, often encountered during the check-in process or through persistent calls to the room. Guests should be prepared for this aspect of their stay. The resort maintains a pet-friendly policy, though some guests noted confusion regarding specific rules or suitable areas for pets. While the property is undergoing renovations to update its facilities, some guests experienced noise from construction or found certain amenities, like in-room fireplaces, temporarily out of service due to code compliance. A useful feature for electric vehicle owners is the availability of electric car charging ports. Additionally, some guests reported issues with in-room phones not working, making it difficult to contact the front desk.