Positive Reviews
positive:
Private beach and two pools
Despite being situated near Gozo's highest point, this hotel has a private beach for guests. It is reached by a free minibus journey lasting about five minutes. It was a feature most guests really liked for a spot of sea swimming. Additionally, there was praise for the hotel's indoor and outdoor swimming pools, which most guests thought were in a tranquil and beautiful setting.
positive:
Beautiful and peaceful location with superb views
Most reviewers thought the clifftop location of this property at the roof of Gozo was secluded, tranquil and beautiful with lovely views of the island and Mediterranean Sea. The hotel's terrace was also a popular spot for relaxing.
positive:
Helpful and friendly staff
In general, visitors reported a good service from staff at this hotel, describing them as friendly and helpful. However, a few reviews made reference to members of staff sometimes being hard to locate.
Negative Reviews
negative:
Lack of free Wi-Fi
More and more travelers consider Wi-Fi to be a utility like water or electricity, so some guests were disgruntled to be asked to pay to access the service in the rooms at this hotel. Reviewers generally thought the network was on the slow side as well.
negative:
Doubts over five-stars
According to some reviewers, certain aspects of their stay fell a bit below five-star expectations. These included aging furniture, tired gym equipment, mattresses that have seen better days, sometimes untended gardens, occasional sub-standard cleaning in the rooms and dated decor.
negative:
Pack your pants
A couple of reviewers travelling light were caught short due to not packing some long pants for their trip. In Malta, there can be occasions when displaying too much flesh might be frowned upon by locals such as during formal evening meals, like those offered at the hotel, or when visiting religious sites.