Resort Hyatt Ziva Rose Hall - All Inclusive (Montego Bay, Jamaica)

Honeymooning couples swoon at the sight of this resort's private, white-sand beach with boardwalk and butlers. Guests love the views over crystal-clear Caribbean waters. Parents appreciate the expansive landscaped grounds with family-friendly amenities. Golfers go nuts for the three scenic courses nearby.

Guests often leave this resort with a new pal or two. Popular recreation and entertainment staff make time to get to know guests personally and receive frequent shout-outs in reviews. Bar and pool staff leave an equally memorable impression on reviewers, who appreciate their approachable demeanour.

With seven restaurants and six bars, this all-inclusive resort receives high praise from foodies. The ocean-side gourmet buffet restaurant is a top pick for guests, who make frequent mention of the scrumptious Caribbean specialties purveyed here. The Yakitori grill restaurant, FuZion, also gets rave reviews.

Though guests rave about some of this hotel's upgraded rooms, several have been disappointed by its standard ones. A few reviewers have groused about dilapidated furniture, grubby facilities and broken down amenities. Stained carpets are a recurring theme. As are bugs, but then this is the Caribbean.

Many reviewers rate this resort's water sports equipment, but some have complained about the limited number of Hobie Cats and kayaks available. The staff who run the facility have come in for flak from several reviewers for being disorganised and overly pushy when upselling private tours.

From time to time a stay gets off to a bad start with complications at the front desk. New arrivals expecting a swift check in are sometimes shocked by the long and complicated process that can have guests waiting upwards of 15 minutes before receiving a room key.