We’re comparing great hotel deals for you...

    Resort Krystal Cancun (Cancun, Mexico)

    Resort Krystal Cancun (Cancun, Mexico)

    About Krystal Cancun

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.2
    trivago Rating Index based on 20029  reviews from:
    • Agoda(7.4/10),
    • LocationExcellent  (8.9 / 10)
    • RoomsGood  (7.8 / 10)
    • ServiceFair  (7.4 / 10)
    • CleanlinessGood  (7.6 / 10)
    • Value for moneyGood  (7.6 / 10)

    Positive Reviews

    positive:

    Beachfront Location

    Krystal Cancún boast a perfect, beachfront location, just a short distance away from plenty of shopping, dining, and nightlife. Cancún city center can be reached within 20 minutes by car, where guests can explore Mercado 28 public market and Parque de las Palapas. In addition, there are plenty of activities nearby the hotel, including snorkeling and sailing.

    positive:

    Poolside Paradise

    Guests loved the oceanfront pool area and the beach. There are always plenty of free loungers and umbrellas available by both, and a bar area as well.

    positive:

    Amazing Accommodations

    Overall, guests were very impressed with the beautiful rooms with modern décor. Accommodations appear new and recently renovated. Guests described them as spacious, clean and comfortable. Most rooms feature gorgeous views of the Caribbean Sea or the lagoon. Furthermore, most guests also raved about the rainfall showerhead.


    Negative Reviews

    negative:

    So-So Soundproofing

    Though most guests didn't have a complaint, some did mention that the rooms could use better sound proofing. Noise from nearby nightclubs, as well as your neighbors, can be a nuisance. If you're a light sleeper, you may want to request a quiet room, and bring a pair of earplugs as a precaution.

    negative:

    Boring Breakfast

    Most guests were disappointed with the breakfast offerings, saying that it was repetitive and offered a poor selection to choose from. In addition, guests also weren't impressed with the onsite restaurants, describing them as mediocre.

    negative:

    Review Your Receipt

    Make sure to double-check your bill before you check out. Several guests reported billing errors on their receipt. Fortunately, if you spot one, the staff will be happy to correct it immediately.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Solarium
    5. Hot tub
    Property amenities
    1. Café
    2. Arcade/Video games
    3. Entrance hall/lobby
    4. Elevator
    5. Gym
    6. Hairdresser
    7. Parking
    8. Terrace
    9. Hotel bar
    10. Pool bar
    11. Outdoor swimming pool
    12. Convenience store
    13. Conference rooms
    14. Non-smoking rooms
    15. Computer with internet
    16. Restaurant
    17. 24-hour reception
    18. On-site boutique shopping
    19. Snack bar
    20. Beach
    21. Sun umbrellas
    22. Deck chairs
    23. Laundry service
    24. Spa
    25. WiFi in public areas
    26. Room service
    27. Fax/Modem access
    28. Car rental
    29. Concierge
    30. Free WiFi in public areas
    31. ATM
    32. Valet parking
    33. Infinity pool
    34. Pool
    35. Luggage storage
    36. Free WiFi
    37. Breakfast
    38. Kids' pool
    39. Hand sanitizer provided
    40. Response protocol
    41. New safety protocols
    For children
    1. Childcare
    2. Playground
    3. Kids' club
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Openable windows
    6. Television
    7. Hairdryer
    8. Air conditioning
    9. Minibar
    10. Pay-TV
    11. Satellite TV
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Free WiFi (rooms)
    17. Flatscreen TV
    18. Closet
    Sports facilities
    1. Golf course
    2. Fitness
    3. Diving
    4. Yoga
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Paseo Kukulcan Km 9 lotes 9 y 9 A,  77500,  Cancun,  Mexico
    Telephone: +52(998)8489800 | Fax: +52(998)8489813 | 

    Frequently Asked Questions about Krystal Cancun

    • Is there a pool area at Krystal Cancun?

      Yes, Krystal Cancun offers 2 pool areas.

    • Are pets allowed at Krystal Cancun?

      No, Krystal Cancun doesn’t allow pets.

    • Is parking available at Krystal Cancun?

      Yes, Krystal Cancun provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Krystal Cancun?

      Check-in at Krystal Cancun is available from: . Check-out time is by .

    • Where is Krystal Cancun located?

      Krystal Cancun is located in Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500, Cancun, Mexico.

    Interesting hotels nearby Krystal Cancun

    These hotels may also be interesting for you...

    Destinations nearby Krystal Cancun

    Other destinations close to Krystal Cancun

    Explore nearby attractions