Resort Occidental Tucancún (Cancun, Mexico)


Resort Occidental Tucancún (Cancun, Mexico)

About Occidental Tucancún

Located in Cancun’s Hotel Zone, Occidental Tucancún offers resort-style accommodations overlooking the Caribbean Sea. The hotel offers an all-inclusive option. Guestrooms are decorated in a contemporary Mexican style and feature LCD TV, air conditioning, minibar, coffee machine, ironing facilities, and toiletries. Some rooms offer views of the Caribbean or Nichupté lagoon. Most rooms feature a balcony. The resort features three swimming pools and a spa. Facilities for tennis, basketball, volleyball, and other sporting activities are available on-site. Daily entertainment and nighttime shows are offered. Guests can dine in any of the hotel’s four restaurants, which include an international buffet. Spanish and Mexican cuisine is also available. The resort features four bars, including a lobby bar which hosts live music. Occidental Tucancún is located opposite Kukulcan Plaza shopping center. The Hotel Zone’s restaurants, bars, and nightclubs are readily accessible. The resort also offers excursions to Chichen Itza, Tulum, Xcaret, and other destinations.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Avenida Kukulcan km. 13,5 Lote 24, 77500, Cancun, Mexico

Rating overview

trivago Rating Index based on 3398  reviews from:
  • Agoda(8.1/10),
  • Location
    Excellent  8.8 / 10
  • Rooms
    Good  7.8 / 10
  • Service
    Good  7.9 / 10

Positive Reviews


Picturesque beach and views.

Guests staying at Barceló Tucancun Beach are quick to praise the nearby beach and views on offer from the hotel. The hotel offers direct access to the beach, perfect for those guests looking to bathe beneath the Cancun sunshine. Meanwhile, many guestrooms offer views of the Caribbean Sea or Nichupté lagoon. These views are said to be stunning.


Central location good for exploring.

Guests report that the hotel is conveniently positioned in Cancun's Hotel Zone, with easy access to shops, restaurants, bars, and nightclubs. The hotel also offers handy bus links.


Entertainment staff comes recommended.

According to reports, the resort's entertainment staff is friendly and up to the task of amusing holidaymakers. Those in charge of organizing games and activities are often singled out for praise.

Negative Reviews


Hotel in need of an upgrade.

A number of guests staying at Barceló Tucancun Beach report that hotel rooms and resort facilities are in need of an upgrade. Tired-looking décor and faulty appliances are some of the principle concerns expressed. There are, as of now, unsubstantiated reports that the hotel is undergoing renovation work.


Dining experience not all that impressive.

According to reports, the dining experience at the resort may not be to the taste of all guests. Common concerns expressed include poor quality cuisine, a lack of variety, and complications with restaurant reservations.


Customer service could be improved.

While many guests enjoy their time at Barceló Tucancun Beach, others are disappointed to find the level of customer service not to their satisfaction. According to some, the front desk staff is not always the most friendly or helpful of employees.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Body treatments
Property amenities
  1. Business centre
  2. Café
  3. Arcade/Video games
  4. Entrance Hall/lobby
For children
  1. Childcare
  2. Playground
  3. Kids' club
  4. Organised activities for kids
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Volleyball
  2. Billiards
  3. Golf course
  4. Fitness
Food and beverage
  1. All inclusive (upon inquiry)
  1. Accessible bathroom
  2. Accessible parking

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00


Avenida Kukulcan km. 13,5 Lote 24 , 77500 , Cancun , Mexico
Telephone: +52 998 8915900 | Fax: +52(998)885 0615 | 

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