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Resort Sun Palace - All Inclusive Adults Only (Cancun, Mexico)

Resort Sun Palace - All Inclusive Adults Only (Cancun, Mexico)

About Sun Palace - All Inclusive Adults Only

Sun Palace is an all-inclusive, couples-only resort in Cancún Mexico. These non-smoking, ensuite rooms with double whirlpools offer amenities like free Wi-Fi, private balcony, minibar, turndown service, liquor dispenser, flat-screen satellite TV, hair dryers, in-room safe, air-conditioning, tea and coffee facilities, telephones, alarm clock and ironing set. The hotel offers spa services, golf and tours. There are also three infinity pools, an indoor pool, daily activities, nightly shows, non-motorized water sports at the Wet n Wild marina, fitness centre, free self-parking and use of facilities at the Palace Resorts in Cancún, Cozumel and the Riviera Maya with some shuttle transportation available. The resort has four restaurants and three cocktail bars with one swim-up bar. They offer complementary drinks and meals including breakfast, lunch and dinner, as well as room service. Sun Palace is 15-minutes to Cancun International Airport and a 30-minute drive to downtown Cancún.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 3105  reviews from:
  • Agoda(10/10),
  • Hotels.com(9.2/10)
  • LocationExcellent  (8.9 / 10)
  • RoomsExcellent  (9.1 / 10)
  • ServiceExcellent  (9.0 / 10)
  • CleanlinessExcellent  (9.1 / 10)
  • Value for moneyExcellent  (8.8 / 10)

Positive Reviews


Adults-Only Selling Point.

A number of guests at this couples-only retreat enjoyed that it was just for adults. It provided more of a relaxed, kid-free atmosphere for many travellers like newlyweds, anniversary celebrators, etc.


Filling Your Belly.

Although some guests wished there were more options for the food choices, a large portion of the guests enjoyed the food that's served. While someone occasionally called it bland, most of the guests say it was good and even delicious at times.


Wonderful Mexican Excursions.

If you get bored of being pampered, guest mentioned they really enjoyed the excursions and tours to nearby attractions and points of interest like the city, Mayan ruins, nearby resorts, Cozumel, etc. There’s always something to do and see with transportat

Negative Reviews


More Food Choices Perhaps?.

While guests did say they liked the food, a few voiced the need for more variety. They didn’t always care for the same types of food offered at the five hotel restaurants and the food selections at the buffet seemed limited.


Possible Fees on Resorts Credit Use.

Guests commented that they used the resort credits for items onsite but they were charged a service fee for using them. Visitors mentioned you don’t get a clear picture of how to use the credits or how limited your options might be. That’s why some guests


Clubbers Might Feel Bored.

If you’re looking for clubs and have a flair for the nightlife then you might be disappointed, like some guests. Since it’s a couple’s resort, things seem to wind down in the late evenings, rather than becoming a hopping dance club.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
  5. Hot tub
Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Elevator
  5. Gym
  6. Parking
  7. Terrace
  8. Bell service
  9. Hotel bar
  10. Beach bar
  11. Outdoor swimming pool
  12. Conference rooms
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
  5. Openable windows
  6. Television
  7. Hairdryer
  8. Central heating
  9. Electric kettle
  10. Air conditioning
  11. Cosmetic mirror
  12. Minibar
Sports facilities
  1. Fitness
Food and beverage
  1. All inclusive (upon inquiry)

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Blvd Kukulcan Km 20 Hotel Zone , 77500 , Cancun , Mexico
Telephone: +52 998 891 4100 | Fax: +52 998 891 4109 | 

Frequently Asked Questions about Sun Palace - All Inclusive Adults Only

  • Is there a pool area at Sun Palace - All Inclusive Adults Only?

    Yes, Sun Palace - All Inclusive Adults Only offers 2 pool areas.

  • Are pets allowed at Sun Palace - All Inclusive Adults Only?

    No, Sun Palace - All Inclusive Adults Only doesn’t allow pets.

  • Is parking available at Sun Palace - All Inclusive Adults Only?

    Yes, Sun Palace - All Inclusive Adults Only provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Sun Palace - All Inclusive Adults Only?

    Check-in at Sun Palace - All Inclusive Adults Only is available from: . Check-out time is by .

  • Where is Sun Palace - All Inclusive Adults Only located?

    Sun Palace - All Inclusive Adults Only is located in Blvd Kukulcan Km 20 Hotel Zone, 77500, Cancun, Mexico.