Roma Hotel

The hotel is particularly notable for its renowned restaurant, which is widely celebrated for its authentic home-style cuisine and generous portions, attracting both guests and local patrons. Its strategic proximity to the airport and the generally attentive staff are frequently highlighted as key advantages. This makes the hotel an ideal choice for travelers seeking convenient overnight stays before or after flights, budget-conscious individuals looking for good value, and food enthusiasts eager to experience the highly-praised dining. Guests often recommend requesting a room away from the main avenue to mitigate noise and being prepared for the absence of an elevator, especially when traveling with heavy luggage.

Facilities & Amenities
Many guests appreciate the convenience of on-site parking, a significant advantage given the hotel's urban location. While Wi-Fi is generally available, some rooms lack a minibar or refrigerator, which can be an inconvenience for longer stays. The air conditioning units are often described as older, with some guests noting them to be noisy or less effective, and occasionally emitting unpleasant odors. Rooms typically include a television, though some are small or lack cable channels. A recurring point of feedback is the absence of a wardrobe or proper storage for clothes, leading to difficulties in organizing belongings. Furthermore, the hotel does not have an elevator, which means guests must use stairs, posing a challenge for those with heavy luggage or mobility issues.

Cleanliness & Room Comfort
Most guests find the rooms to be adequately clean and well-maintained, with many praising the comfortable beds that ensure a restful night's sleep. However, some reviews mention issues with pillows being too firm. The bathrooms are frequently described as small, and a common complaint is the lack of a proper shower box, with many having only curtains, leading to water spilling onto the floor. Some guests reported unpleasant smells emanating from the plumbing or noted signs of mold in the bathrooms. Noise is a significant concern, particularly from the busy avenue outside, though some rooms are equipped with anti-noise windows. Corridor noise can also be an issue. Other comfort details include the occasional absence of a bedside lamp and blackout curtains, and some older air conditioning units that are noisy or emit odors.

Dining & Food Quality
The breakfast receives generally positive feedback, described as simple yet satisfying, offering essential items like fresh fruit, coffee, and sandwiches. Guests particularly commend the friendly and attentive staff responsible for the breakfast service. However, the true culinary highlight is the hotel's restaurant, which is widely celebrated for its home-style food and generous portions. Many reviews rave about specific dishes such as the delicious potato dumplings, flavorful beef, and various fried items like cassava and cabbage tempura. The restaurant operates with a unique service style, often described as "grandma's cooking," where dishes are brought directly to the table. It is highly popular, often requiring guests to arrive early to secure a table due to high demand. The quality and taste of the food are consistently praised, making it a significant draw for both hotel guests and local patrons.

Location & Accessibility
The hotel's location is a major advantage for many guests, especially its close proximity to the airport, making it an ideal choice for those with early flights or late arrivals. It is also conveniently situated near car rental agencies and offers easy access to the Arena Grêmio. Being located on a busy main avenue provides excellent connectivity to public transport, including a nearby train station, and allows for relatively quick access to shopping centers. However, this central location also means significant street noise, which can be disruptive, particularly for rooms facing the avenue. While the hotel itself is considered safe, some guests express concerns about the surrounding area at night. On-site parking is available and frequently appreciated by guests traveling by car, adding to the convenience.

Staff & Service
The staff generally receives high praise for their friendliness, politeness, and attentiveness. Many guests highlight the helpfulness of the team, particularly the breakfast staff, who are often described as warm and welcoming. The reception staff are noted for being accommodating and efficient, with some guests appreciating the flexibility for early check-ins. However, feedback regarding the reception is mixed, as a few guests reported instances of rudeness or unhelpfulness, particularly concerning specific requests or issues. Despite these isolated incidents, the overall sentiment is that the staff are dedicated to providing good service, striving to make guests feel comfortable and well-attended during their stay. Their willingness to assist with various needs contributes positively to the guest experience.

Additional Information
Guests should be aware that the hotel's facilities are generally older and could benefit from renovations, though this is often balanced by its affordability and convenience. A significant point to note is the absence of an elevator, which means guests will need to use stairs to access their rooms, potentially posing a challenge for those with heavy luggage or mobility limitations. Another important detail for travelers with early departures is the breakfast service timing on weekends; it typically starts later, around 7:00 AM, which might be inconvenient for guests needing to leave before then. Despite these points, many guests find the hotel offers a good cost-benefit ratio for short stays, especially when proximity to the airport is a priority.