Rose Hotel

The hotel is primarily recognized for its spacious rooms, often featuring a separate living area with a sofa, table, and chairs, along with a central location that places guests within easy reach of numerous tourist attractions. This makes it particularly appealing for sightseers and families seeking ample space and convenience, as well as couples looking for a well-located base to explore the city. Guests frequently commend the hotel's staff for their friendly and helpful demeanor, contributing positively to the overall experience. However, a recurring theme in reviews points to the hotel's vintage style, which, while charming to some, often translates to a perceived need for general maintenance and updates across the property. To ensure a comfortable stay, guests are advised to verify the functionality of in-room amenities like air conditioning and showers upon check-in, and to be prepared for potentially weak Wi-Fi signals within the rooms.

Facilities & Amenities
The hotel offers several in-room amenities that enhance guest comfort, including a refrigerator and microwave in many of the spacious accommodations, which are highly appreciated for convenience. However, the overall state of the hotel's facilities receives mixed feedback, with many guests noting that the property feels old and is in need of general updates. The elevator is a frequent point of concern, often described as slow, unreliable, or not functioning properly, sometimes requiring guests to use the stairs. Similarly, Wi-Fi connectivity is a significant issue, with numerous reports of weak or non-existent signals within the rooms, making it difficult for guests to stay connected. While some rooms have functional air conditioning, others report units that struggle to cool the space effectively. The television quality also varies, with some guests experiencing blurry images or non-functional sets.

Cleanliness & Room Comfort
Guests generally appreciate the spaciousness of the rooms, which often include separate living areas, contributing to a comfortable stay. Feedback on bed comfort is mixed; while many find the beds and pillows comfortable, some describe them as too firm or causing back pain. A significant number of reviews highlight issues with the bathrooms, which are frequently described as old, outdated, and in need of maintenance. Common complaints include low water pressure, lack of consistent hot water (often taking a long time to heat up), unpleasant odors emanating from drains, and visible mold or mildew in the shower areas. Some guests also reported leaking toilets or showers and even the presence of small insects in the bathroom. While some rooms are noted for being quiet, general cleanliness receives varied comments, with some guests finding rooms clean and others reporting dirty sheets, unclean mini-fridges, or unpleasant smells upon entry to the room or hallways.

Dining & Food Quality
The hotel offers dining options, though guest feedback on the food quality and service is varied. The breakfast receives mixed reviews; some guests find it enjoyable with good variety, while others report issues with the food making them unwell or finding it expensive for the quality offered. The on-site restaurant is a point of contention for many. Several guests experienced very slow service and noted that the restaurant is closed on Mondays, which can be inconvenient. There are also comments about the restaurant feeling uninviting or even instances where guests felt pressured to enter. Overall, the restaurant atmosphere and the quality of its offerings do not consistently meet guest expectations, with some finding the food to be overpriced and lacking in flavor.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, receiving overwhelmingly positive feedback from guests. It is ideally situated within easy walking distance of numerous tourist attractions, shopping areas, and dining establishments, making it exceptionally convenient for exploring the city. Guests appreciate being able to access popular sights and entertainment options without needing transportation. Regarding parking, feedback is mixed. While some guests found ample space and convenience, others reported that the parking area can be uncomfortable, sometimes unpaved, or too small, especially during peak demand, leading to difficulties in finding a spot. Despite some minor inconveniences with parking, the hotel's prime location significantly enhances the overall guest experience, allowing for effortless exploration of the surrounding area.

Staff & Service
The staff and service at the hotel generally receive high praise from guests. The front desk staff are consistently described as friendly, helpful, and attentive, often going out of their way to assist guests with requests, provide local information, or address concerns. Many guests appreciate the warm welcome and the staff's willingness to accommodate needs, such as late check-ins or early departures. However, there are some mixed comments regarding housekeeping services; while some guests found their rooms clean and well-maintained, others reported instances where rooms were not cleaned daily, or essential supplies like toilet paper were not replenished, requiring them to request items from the front desk. The check-in process occasionally faced delays, with some rooms not being ready at the scheduled time, but the staff typically worked to resolve these issues promptly.

Additional Information
Guests frequently comment on the hotel's distinctive vintage style, which some find charming and traditional, while others perceive it as simply old and in need of significant modernization and maintenance. A recurring practical issue highlighted by many is the frequent malfunction of room keys, often requiring multiple trips to the front desk for reprogramming or assistance from staff to gain entry. For rooms advertised with kitchenettes, guests are often disappointed to find them lacking basic kitchenware such as dishes, cutlery, or glasses, making them less functional than expected. This suggests that while the hotel has a certain character, guests should manage expectations regarding the upkeep and the availability of amenities in their rooms, particularly those with kitchen facilities.