Royal Park Boutique Hotel

This hotel is primarily recognized for its convenient location adjacent to a major train station and metro lines, making it an excellent base for city explorers and transit travelers seeking easy access to public transportation. While many guests find it a suitable option for a city break or weekend getaway, particularly for those on a budget, its overall quality often leads to a perception that it functions more as a basic accommodation rather than a four-star establishment. Most guests appreciate the value for money, though some feel the hotel falls short of its advertised star rating. To enhance your stay, consider utilizing the efficient public transport system for reaching central attractions, and be prepared for a longer walk if you prefer to explore on foot.

Facilities & Amenities
The hotel offers a 24/7 front desk, which many guests found convenient for late arrivals and assistance. While a mini-bar is present in rooms, some guests noted it was either empty or contained only a few items, leading to disappointment. A common point of feedback was the absence of kettles or coffee/tea making facilities in the rooms, though some guests successfully requested a kettle from reception. Wi-Fi is generally available and reliable throughout the hotel. Rooms are equipped with a safe and a TV, though the latter was sometimes described as old with limited channels. Parking is available, but some guests found it expensive or challenging due to a narrow elevator system. The lobby bar is a feature, but its availability and service quality varied, with some guests finding it closed or understaffed.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. Many guests reported rooms as "clean," "tidy," and "well-maintained," with some even describing them as "spotless." However, a significant number of reviews highlighted issues such as "dirty carpets," "stained walls," "mold in bathrooms," and a lingering "cigarette smell." Beds were a frequent point of contention, with most guests finding them "uncomfortable," "hard," or noting that they could "feel the springs," often comprising two single beds pushed together. Room size varied, with some finding them spacious and others describing them as "small" or "tiny." Noise levels were also inconsistent; while some rooms were quiet, others experienced significant sound from outside or within the hotel. The bathroom design, often featuring a glass partition, raised privacy concerns for some.

Dining & Food Quality
The hotel's breakfast service receives generally positive feedback for its variety and quality. Most guests found the selection "good," "plentiful," and "tasty," offering a mix of hot and cold options, including scrambled eggs, hot dogs, pastries, cereals, and fresh breads. The coffee machines were also appreciated. However, some guests noted that hot items were often "lukewarm or cold" and not consistently replenished, especially if arriving later. A few reviews mentioned a lack of labels for food items, making selection difficult. The breakfast area itself was described by some as "small" and prone to becoming "cramped" and "unorganized" during peak times, impacting the dining experience.

Location & Accessibility
The hotel's central location is a major advantage, situated directly next to Keleti train station and within a few minutes' walk of multiple metro stations and bus stops. This provides excellent accessibility to public transport, making it easy to reach various city attractions and the airport. While the immediate neighborhood is described by some as "run down" or "shady," many guests found it safe and convenient, especially with a supermarket and several fast food places and coffee shops nearby. However, it is important to note that the hotel is a considerable walk (approximately 30-40 minutes) from the main tourist areas, requiring reliance on public transport or taxis for direct access to central attractions.

Staff & Service
The staff at the hotel received mixed reviews, though many guests praised the reception staff for being "friendly," "helpful," "welcoming," and "professional," particularly during check-in and when assisting with directions or room issues. However, some guests reported instances of unhelpful or indifferent attitudes from reception. Breakfast staff garnered more polarized feedback; while some were seen as attentive and efficient in clearing tables and restocking, others were described as unprofessional, loud, or unhygienic, which negatively impacted the dining atmosphere. Housekeeping was a common area of complaint, with many guests reporting that rooms were not consistently cleaned daily, towels were not regularly changed, or basic amenities like toilet paper were not replenished.

Additional Information
Guests should be aware that the hotel often requires a city tax and a cash deposit upon arrival, which may not always be clearly communicated during the booking process. This deposit is typically refunded at check-out. A recurring theme in guest feedback is the discrepancy between the hotel's advertised four-star rating and the perceived quality of its facilities and services, with many guests suggesting it aligns more closely with a two or three-star property. The hotel's lobby bar has inconsistent operating hours and limited staff, which can affect its availability for guests seeking evening refreshments.