Sapporo Kitahiroshima Classe Hotel

The hotel offers a memorable stay, particularly noted for its exceptional Moor Onsen, which leaves skin feeling smooth and refreshed, and its panoramic views of the surrounding golf course and mountains. It is an ideal destination for golfers and baseball fans attending games at Escon Field, thanks to its convenient location and dedicated shuttle service. Families appreciate the spacious rooms and diverse dining options, while couples and those seeking relaxation find the tranquil setting and hot springs highly appealing. Guests consistently praise the hotel's commitment to cleanliness and the overall value it provides. To enhance your experience, consider utilizing the onsen during off-peak hours, such as late evening or early morning, to avoid crowds, and be sure to confirm the shuttle bus schedule to Escon Field in advance.

Facilities & Amenities
The hotel provides a range of facilities designed for guest comfort and relaxation. The highlight is undoubtedly the Moor Onsen, featuring both high and low-temperature baths, saunas, and a steam room, all contributing to a highly therapeutic experience. Guests can also enjoy a well-equipped fitness center and a pool. For leisure, a spacious relaxation area is available, complete with a large collection of manga comics. While the facilities show some age, they are consistently described as well-maintained and clean. The hotel also offers efficient elevators and free Wi-Fi, though some guests have noted the Wi-Fi can be slow at times.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and clean, providing a comfortable environment for their stay. Many rooms offer excellent views of the golf course and natural surroundings, enhancing the overall experience. The beds are often described as comfortable, ensuring a restful night's sleep. Practical amenities such as ample power outlets are appreciated by guests for charging devices. While the hotel's decor and some in-room fixtures may appear older, reflecting its established history, the cleanliness is consistently maintained. Some guests have noted occasional issues with air conditioning control or the condition of hallway carpets, but these do not detract significantly from the overall room comfort.

Dining & Food Quality
The hotel offers a variety of dining experiences, with the breakfast buffet frequently receiving positive feedback for its variety and the stunning views from the top-floor restaurant. The dinner buffet is a significant draw for many, often featuring popular items such as crab, steak, tempura, and salmon roe, with guests praising the wide selection and quality of fresh ingredients. However, some guests have expressed mixed opinions on the overall food quality at dinner, with a few finding certain dishes to be underwhelming or cold. Lunch options have also received varied feedback, with some suggesting improvements in menu variety and value.

Location & Accessibility
Nestled in a secluded natural setting, the hotel boasts panoramic views of the adjacent golf course and distant mountains, offering a tranquil escape. Its central location for sports enthusiasts is a major advantage, being in close proximity to Escon Field, with a convenient shuttle bus service provided for game days. While the hotel is a short drive from Kitahiroshima Station, making a car or reliance on the shuttle bus essential, guests appreciate the ample parking available on-site. The quiet environment is a welcome change from urban centers, making it an ideal base for exploring the region's natural beauty.

Staff & Service
The hotel staff generally receives praise for their friendliness and attentiveness, with many guests highlighting positive interactions during check-in and throughout their stay. Staff members are often noted for their helpfulness and willingness to assist with requests, contributing to a pleasant experience. However, some guests have reported mixed experiences, occasionally finding certain staff members to be less communicative or lacking in detailed information, particularly regarding hotel services or local attractions. Despite these isolated instances, the overall sentiment points to a dedicated team committed to providing efficient service and ensuring guest satisfaction.

Additional Information
Guests should be aware that the hotel's popular Moor Onsen can become quite crowded, especially during peak evening hours, due to its popularity with both hotel guests and day visitors. Some reviews suggest that clearer multi-language etiquette signs in the bathing areas could help manage guest behavior and enhance the experience for everyone. The hotel implements an ECO cleaning policy, meaning full sheet changes may not occur daily for multi-night stays, though rooms are still maintained. While the hotel is well-suited for those with a car, it's important to note that there are limited amenities within walking distance, such as convenience stores.