Sapporo Prince Hotel

This hotel stands out with its distinctive cylindrical architecture, offering many rooms with panoramic city views that guests highly appreciate. It is particularly well-suited for sightseers and families due to its convenient access to local attractions and its highly praised breakfast. Business travelers and couples also find the hotel appealing for its comfortable accommodations and attentive service. The hotel consistently receives commendation for its cleanliness and the exceptional quality of its dining, especially the breakfast buffet. To enhance your stay, consider requesting a room on a higher floor for the best views, and be sure to utilize the complimentary shuttle service to the main station for added convenience.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. A notable feature is the public bath (onsen), which provides a relaxing experience, though guests should be aware there is an additional daily fee for its use. While generally clean, some guests reported temporary closures or minor issues. For those needing to stay active, a fitness center is available, also for an extra charge. The hotel provides free Wi-Fi, though some guests found the connection to be spotty. A club lounge is accessible for guests on higher floors, offering good views and a selection of food and beverages. Practical amenities include a coin laundry facility, which is highly valued by travelers, and convenient access to a nearby convenience store. Underground parking is also available for a fee.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, contributing to a comfortable stay. Many rooms offer impressive city views, enhancing the overall ambiance. While some guests found standard rooms to be quite compact, particularly when accommodating three people or multiple suitcases, others noted that higher-category rooms offered ample space. The beds are consistently described as comfortable, ensuring a restful night's sleep. Most bathrooms are a combined toilet and shower unit, with some higher-tier rooms featuring separate shower booths and jet tubs. Minor issues occasionally reported include a slight smell in some bathrooms, inconsistent shower water temperature, or occasional water leakage from the shower area. Basic amenities like tea, coffee, and bottled water are provided, though some guests noted the absence of items like razors or brushes.

Dining & Food Quality
The hotel's breakfast buffet is a significant highlight and consistently receives rave reviews from guests. It offers an extensive variety of choices, including fresh local specialties such as seafood (ikura-don), soup curry, and Hokkaido milk. Guests particularly enjoy the live cooking stations for items like omelets and the inclusion of sparkling wine. The quality and freshness of the food are frequently praised, making it a highly satisfying start to the day, despite occasional long queues during peak hours. While the breakfast is a standout, feedback on other hotel dining options, such as the Chinese restaurant or steakhouse, is more mixed, with some guests finding the offerings limited or the quality not always meeting expectations.

Location & Accessibility
The hotel's location is generally considered convenient, offering a balance between proximity to attractions and a quieter environment away from the busiest areas. It is within walking distance (approximately 10-20 minutes) to popular spots like Odori Park, the Tanukikoji shopping arcade, and the Susukino entertainment district. For further convenience, the hotel is well-connected by public transport, with a streetcar stop nearby and subway access. A highly valued feature is the free shuttle bus service to and from Sapporo Station, which is particularly useful for guests with luggage or during colder months. Additionally, the airport limousine bus stops directly at the hotel, providing seamless transfers to and from New Chitose Airport. Parking is available underground for a daily fee.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, professionalism, and attentiveness. Guests frequently highlight their helpful demeanor and willingness to assist with various requests, from luggage handling by the bell staff to providing local information. The check-in process is generally smooth, and staff are noted for their polite greetings and efficient service. Many guests appreciate the efforts made by staff to communicate, even with language barriers, ensuring a positive experience. The shuttle bus drivers are also commended for their courtesy. While the vast majority of feedback is positive, a few guests experienced minor communication challenges or felt that service attention varied depending on their room type or perceived status.

Additional Information
The hotel's distinctive cylindrical design is a unique architectural feature, contributing to its memorable appearance and offering many rooms with expansive city views. Guests should be aware that while the hotel features an onsen (public bath), its use incurs an additional daily fee, which some visitors find unexpected. Access to the top-floor lounge and bar is typically restricted to guests staying on higher club floors, offering exclusive views and amenities. For guests on extended stays, the presence of a coin laundry facility on-site is a highly convenient and practical amenity. It is also worth noting that some standard in-room amenities, such as razors or hairbrushes, are not provided and may need to be purchased from the hotel shop or brought by the guest.