Savannah House Hotel

This hotel is widely celebrated for its welcoming, home-like atmosphere and its distinctive evening dessert bar, which features delicious cobbler, cookies, and ice cream. Guests consistently highlight the exceptionally friendly and helpful staff as a major draw, contributing to a sense of being treated like family. The property's quiet, off-strip location, coupled with its strong Christian ambiance, makes it an ideal choice for families, senior groups, conference attendees, and sightseers seeking a comfortable and value-driven stay. To enhance your experience, guests recommend taking advantage of the common areas for games and enjoying the beautiful sunset views from the outdoor seating.

Facilities & Amenities
The hotel offers various communal spaces, including a comfortable common room where guests can relax and play games, fostering a social atmosphere. Many appreciate the serene gazebo near a waterfall, providing a peaceful spot for unwinding. Complimentary coffee, hot chocolate, and cappuccino machines are available, adding to guest convenience. While some rooms are equipped with refrigerators, many guests noted the absence of microwaves in individual rooms, though a lobby microwave is accessible. Feedback on the two outdoor pools is mixed, with several guests reporting them as closed, unheated, or not well-maintained during their stay. Some guests also desired more modern in-room amenities like USB outlets and additional power outlets. A fitness center with elliptical, treadmill, and exercise bike is available.

Cleanliness & Room Comfort
Most guests commend the hotel's cleanliness, frequently describing rooms as very clean, exceptionally clean, or spotless. The beds are widely praised for being comfortable, with many guests enjoying a restful night's sleep, though some found pillows to be either too fluffy or too firm. However, feedback on room condition and specific cleanliness aspects is mixed. Some guests reported issues such as dirty bathroom walls, stained sheets, dust accumulation, or a musty smell, occasionally linked to past water damage. Concerns were also raised about inconsistent hot water in showers, slow draining showers, or non-functional air conditioning units. While some rooms are spacious, others were described as being on the small side or feeling congested. Noise levels are generally low, contributing to a quiet stay, but a few guests experienced thin walls or whistling pipes.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, with guests describing it as great, delicious, and offering a very good selection and variety of hot items. Many appreciate the freshly restocked buffet, ensuring ample food is available. The evening desserts are a standout feature, with the cobbler, cookies, and ice cream being immensely popular and a highlight for many, often described as scrumptious and a wonderful treat after a day out. While most feedback is positive, some guests occasionally noted that the hotel ran out of certain dessert items. A few found the breakfast coffee to be weak or desired more variety in meat options, and some mentioned that the breakfast food could be cold if not eaten immediately.

Location & Accessibility
The hotel's location is a significant advantage, frequently described as great and convenient for accessing popular attractions. Guests appreciate being off the main strip, which provides a quieter and less hectic environment while still being a short distance to everything, including the Sight and Sound Theater and other entertainment venues. The property offers great views, with many enjoying the beautiful scenery and stunning sunsets from the hotel. However, parking is a recurring challenge for many guests, often described as sloped, unlevel, or cramped, making it difficult to open car doors or find convenient spots, especially during busy periods. Some guests also noted the hotel's entrance and elevator access could be narrow.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, with guests frequently describing them as friendly, helpful, welcoming, and attentive. Many reviewers highlight their professionalism and courteous demeanor, noting that staff members go above and beyond to ensure a pleasant stay. The check-in process is generally reported as quick and easy. Housekeeping is often commended for their attentive service, ensuring rooms are refreshed daily with clean towels and restocked toiletries. While the vast majority of interactions are positive, a small number of guests reported isolated incidents of perceived unhelpfulness or communication issues regarding specific requests or hotel policies, impacting their overall experience.

Additional Information
The hotel cultivates a distinct Christian atmosphere, with many guests appreciating the Christian music playing in common areas, contributing to a peaceful and inviting ambiance. The availability of games in the lobby and dining areas provides a pleasant social activity for guests of all ages. It is important to note that the hotel maintains a no smoking policy on the property. While generally well-maintained, some guests have described the hotel as an older property with dated furnishings, though many acknowledge recent updates. A few isolated but serious concerns were raised regarding significant water damage or mold in specific areas, and in rare instances, reports of bed bugs or roaches were mentioned, which the hotel reportedly addressed.