Aparthotel Nereida

The hotel is widely celebrated for its stunning sunset views, which many guests consider a highlight of their stay, offering a memorable backdrop from various vantage points. This feature makes it an ideal choice for couples seeking a romantic getaway and sightseers looking to capture breathtaking moments. While the hotel is noted for its overall cleanliness and the exceptional friendliness of its staff, many guests observe that the property is somewhat dated and could benefit from refurbishment. It accommodates a diverse range of visitors, including families and friends on group holidays, with most noting that any larger groups were well-behaved. To make the most of your visit, guests highly recommend requesting a sea view room to fully experience the spectacular vistas, and it is advisable to be prepared for the possibility of dated room interiors.

Facilities & Amenities
The hotel features a large swimming pool that is generally kept clean, though some guests found the sunbeds to be uncomfortable or limited in number, while others reported no issues finding availability. A lifeguard is typically on duty, and the pool area often has music playing, contributing to a lively atmosphere, though some found it too loud during quieter hours. There is also a dedicated chill-out space for enjoying the sunset, sometimes with DJs. Rooms are equipped with a basic kitchenette including a fridge and some cooking utensils, but guests should note that a kettle, toaster, or microwave are not provided and must be rented. The poolside bar offers drinks, though opinions on quality vary, and a deposit is required for plastic cups. Excellent Wi-Fi is available throughout the property, and guests can also enjoy pool tables and table tennis.

Cleanliness & Room Comfort
The hotel generally maintains a good standard of cleanliness, with rooms being cleaned daily and fresh towels provided regularly. However, some guests reported issues such as mould in bathrooms, limescale buildup, or occasional ant infestations in specific rooms. Most reviews indicate that the rooms are dated and tired, with some mentioning damaged furniture or fixtures, suggesting a need for refurbishment. Feedback on bed comfort is mixed; while some found the beds comfortable, others described them as very uncomfortable, old, or stained, with pillows also receiving criticism. Noise levels varied significantly, with some guests enjoying a quiet stay, while others were disturbed by loud guests returning late at night. The air conditioning is frequently noted as being weak, temperamental, or non-functional, leading to warm rooms. Bathrooms range from updated to very old, with reports of leaks or loose fixtures.

Dining & Food Quality
Most guests found the breakfast to be plentiful, varied, and well-cooked, with the fresh orange juice often highlighted as a particular favorite. However, feedback on lunch and dinner is more mixed. Many guests described the food as repetitive, often served cold, and of generally poor quality, with limited variety in hot dishes, cold meats, or cheese, sometimes resembling "school dinners." Conversely, some guests found the food to be of good quality with a decent selection, including fresh options and themed nights like paella. Opinions on the all-inclusive package are divided; some guests felt it was not worth the cost due to the perceived quality of food and drinks, while others found it to be good value. Some noted a lack of strict monitoring in the restaurant, which occasionally led to non-all-inclusive guests eating freely.

Location & Accessibility
The hotel boasts an excellent location directly on the beachfront, providing stunning sunset views and convenient access to the sea. It is situated in a relatively quiet area, yet remains within a short walking distance, typically 5 to 15 minutes, of various bars, supermarkets, and restaurants. Guests appreciate the easy access to public transportation, including nearby bus stops and water taxis, which offer convenient routes to San Antonio and other parts of the island. Taxis are also readily available and generally considered reasonably priced. For those traveling by car, ample free parking is often found in a field directly behind the hotel. The property offers direct sea access via steps or a jetty, which is popular for snorkeling, although some guests noted that the jetty had been damaged.

Staff & Service
The hotel staff consistently receive high praise from most guests for their friendliness, helpfulness, and attentiveness. Many reviewers highlight that the team goes "above and beyond" to assist guests, contributing significantly to a positive experience. The check-in process is generally smooth, with staff often accommodating requests such as room changes or early access to all-inclusive benefits. While most interactions are positive, some guests reported initial rude or dismissive encounters, particularly concerning room assignments or specific issues. Staff are often quick to address problems like room changes or dietary requirements, though a few guests noted unaddressed maintenance issues or perceived a lack of empathy from certain reception personnel. Housekeeping typically cleans rooms daily and provides fresh towels, though a few reviews mentioned inconsistencies in this service.

Additional Information
The hotel attracts a diverse range of guests, including couples, families, and groups of friends, with some stag and hen parties present, though most guests found these groups to be well-behaved. Despite generally being clean, many reviews indicate that the hotel is dated and could benefit from a refurbishment. A convenient service offered is a courtesy room for guests to use for showering after checking out, which is particularly helpful for those with late flights. Guests should be aware of a daily tourist tax payable upon arrival. The main swimming pool is notably deep, which some guests enjoyed, but it is advisable for non-swimmers or families with small children to exercise caution.