Lanson Place Mall of Asia Manila

This hotel stands out for its exceptional staff hospitality and a stunning rooftop infinity pool offering breathtaking views of Manila Bay, especially at sunset. Its modern aesthetic and comfortable accommodations consistently receive high praise, making it a memorable choice for guests. The hotel is particularly well-suited for families seeking spacious suites and convenient access to entertainment, business travelers valuing efficient service and a restful environment, and sightseers who appreciate its prime location near major attractions. To enhance your stay, consider requesting a room on a higher floor for superior views and be mindful of peak times for breakfast to avoid queues, ensuring a smoother start to your day.

Facilities & Amenities
Guests frequently highlight the hotel's impressive infinity pool located on the 11th floor, which provides spectacular views and a relaxing atmosphere. The fitness center is well-equipped, offering a dedicated space for mat exercises and modern machines for a comprehensive workout. Many rooms, particularly the suites, come with a kitchenette including a refrigerator and microwave, and some even feature a washer/dryer, making them ideal for extended stays. The hotel also provides reliable Wi-Fi connectivity throughout the property. Dining and social spaces like the BLK 12 Cafe & Bar and Madeleine High Tea are appreciated for their ambiance and offerings, while dedicated meeting areas and the Saffron Ballroom cater to events.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its spotless cleanliness and the overall comfort of its accommodations. Rooms are described as spacious and modern, providing a cozy and relaxing environment. The comfortable beds and high-quality linens contribute to a restful night's sleep, with many guests reporting some of their best sleep in months. In-room amenities such as a Nespresso machine with coffee pods, Smart TVs, and premium quality toiletries are frequently appreciated. While most guests find the rooms quiet, some have noted occasional noise levels from adjoining rooms or hallways, though this is not a widespread concern. The air conditioning is effective, providing a cool escape from the heat.

Dining & Food Quality
The hotel offers a highly praised breakfast buffet at Cyan Modern Kitchen, known for its extensive variety of local and international dishes, including fresh juices, a sushi section, and a carving station. Guests particularly enjoy the food quality, with many dishes cooked on the spot. The Cyan Modern Kitchen also serves delicious lunch and dinner buffets, featuring premium seafood, pasta, and delectable desserts. For a more private dining experience, the Resident's Lounge offers a quieter breakfast option. The BLK 12 Cafe & Bar is a popular spot for coffee, cocktails, and tapas, while Madeleine High Tea provides a delightful afternoon experience with a selection of teas and pastries.

Location & Accessibility
The hotel boasts an excellent and central location, making it highly convenient for guests. It is situated within walking distance of the Mall of Asia, one of the largest shopping and entertainment complexes in the region, and offers easy access to the scenic Manila Bay. Its proximity to the airport is also a significant advantage, ensuring quick and hassle-free transfers. While the hotel provides parking options, including valet service, some guests have noted that parking availability can be limited, especially during peak times. The surrounding area is generally considered safe and offers various dining and entertainment options within easy reach.

Staff & Service
The hotel's staff consistently receives overwhelming praise for their friendliness, attentiveness, and professionalism. Guests frequently highlight the helpful and accommodating nature of the team, from the security personnel and doormen to the front desk, concierge, and restaurant staff. The check-in process is generally described as quick and seamless, with staff often going above and beyond to assist with requests, such as room upgrades or late check-outs. Housekeeping is commended for maintaining immaculate rooms, and the concierge team is noted for their efficient luggage assistance and local recommendations. The staff's genuine warmth and dedication to providing excellent service significantly enhance the guest experience.

Additional Information
Guests should be aware of the hotel's cash deposit policy upon check-in, which some have found inconvenient. While the hotel offers a comfortable stay, it is not a pet-friendly policy, which may be a consideration for guests traveling with animals. Some guests have experienced difficulties when contacting the hotel via its main phone line, suggesting potential improvements in communication channels. The hotel provides a kid's room with a TV and toys, though some families found it to have limited entertainment options. Despite these points, the hotel is often recommended for its overall value and the exceptional service provided by its staff.