Centrally located just a short walk from Filipino Market and Warisan Square shopping mall, Promenade Service offers elegant accommodations with easy access to Tunku Abdul Rahman Park. A shuttle service to and from Kota Kinabalu International Airport is available for a surcharge. All rooms feature air conditioning, sofa, flat-screen TV, free bottled water, and an electric kettle. Free high-speed wireless Internet access is provided in rooms, while all bathrooms include showers and bath towels. A kitchenette is standard in all guestrooms. Promenade Service features a 24-hour front desk, elevator, laundry facilities, conference rooms, and tour/ticket assistance. Car hire service is available, public areas are equipped with free Wi-Fi, and receptionists speak good Malay and English. Promenade Service features a 24-hour front desk, elevator, laundry facilities, conference rooms, and tour/ticket assistance. Car hire service is available, public areas are equipped with free Wi-Fi, and receptionists speak good Malay and English. Nearby attractions include Sabah State Mosque, Likas Stadium, Kota Kinabalu Wetland Centre, and Atkinson Clock Tower.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Many guests like that the property is located close to public transportation and just a short walk from Filipino Market. Others say that several shopping malls are easily reachable, and add that many restaurants and bars are minutes away.
Most guests appreciate the complimentary Wi-Fi, and state that the Internet in rooms is fast and reliable. Others note that the connection in conference rooms and at the front desk is strong, and say that receptionists provide guests with the password for Wi-Fi upon arrival.
Many guests find the employees accommodating and helpful with arranging a round trip airport shuttle service, suggesting nearby restaurants worth visiting, and assisting guests with heavy suitcases. Others like that receptionists speak fluent English, and state that the check-in is fast.
Several guests feel that the overall cleanliness of the hotel should be improved, and note that carpets are stained and there are spider webs on walls. Others comment that soap dispensers in bathrooms are broken, and add that there is dust in the kitchenette.
Some guests report that the air conditioning leaks from the ceiling, and say that the AC unit is also loud. Others suggest that light sleepers keep the air conditioner off at night or pack a pair of earplugs.
Several guests dislike that the water pressure in the shower is weak, and point out that there are not enough towels provided for guests. Others wish that there are more shelves for toiletries in the bathrooms, and add that sometimes there is no hot water available.
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