rivers Passau

This hotel is highly regarded for its spacious, modern apartments, often featuring luxurious bathrooms with large bathtubs and walk-in showers, making it a truly memorable stay. Its prime location adjacent to the river and within easy walking distance of the old town appeals to sightseers and couples seeking a blend of tranquility and accessibility. Families and those traveling with pets also find it particularly accommodating due to the generous room sizes and welcoming policies. Guests consistently highlight the hotel's exceptional cleanliness and the attentive service provided by the staff, contributing to a comfortable and hassle-free experience. The well-equipped kitchenettes are a significant advantage for longer stays or for guests who prefer to prepare their own meals. To enhance your experience, consider requesting a room with a view of the old town or castle, and take advantage of the convenient nearby supermarket for self-catering needs.

Facilities & Amenities
Guests consistently praise the comprehensive kitchenette facilities within the apartments, which include essential appliances like a fridge, microwave, and cooktop, along with a Nespresso machine, allowing for convenient self-catering. The spacious bathrooms are a standout feature, often equipped with heated floors, large walk-in showers, and luxurious freestanding bathtubs, providing a spa-like experience. Many rooms also offer a balcony or outside deck for relaxation and enjoying the surroundings. The hotel provides reliable free Wi-Fi throughout the property, ensuring guests stay connected for work or leisure. For those traveling with bicycles or electric vehicles, secure bike storage and convenient electric car chargers are readily available, adding significant value and convenience to the stay, making it ideal for various travel needs.

Cleanliness & Room Comfort
The hotel receives consistent commendation for its spotless cleanliness and the overall modern, well-maintained condition of its rooms, often described with new decor and attention to detail. Guests frequently highlight the exceptional room size, describing apartments as very spacious and huge, providing ample living space for individuals or groups. The beds are widely reported as very comfortable, ensuring a restful night's sleep, though some guests found the pillows to be soft or suggested better quality. While the hotel is generally described as quiet and soundproof, contributing to a peaceful atmosphere, some guests noted occasional street noise from the main road or sounds from upstairs. In-room amenities like a coffee machine, fridge, and microwave are appreciated for added convenience, contributing to a comfortable and functional stay that feels like a home away from home.

Dining & Food Quality
Feedback regarding the hotel's breakfast is mixed among guests. Most guests found the breakfast to be good, sufficient, and delicious, offering a variety of options to start the day. However, some guests expressed disappointment, describing it as small, basic, or of poor quality, with concerns about items like defrosted bread, hard breadrolls, or limited choices of meat and cheese. While the hotel offers breakfast, many guests opted to utilize the well-equipped kitchenettes in their rooms for self-catering, or explored the numerous nearby restaurants and bakeries for their dining needs. The availability of a supermarket within walking distance further supports guests who prefer to prepare their own meals, offering flexibility beyond the hotel's breakfast service and catering to diverse preferences for morning meals.

Location & Accessibility
The hotel boasts an excellent location, situated adjacent to the river and within easy walking distance of the old town and its main attractions. Guests appreciate the pleasant 10 to 15-minute walk across the bridge to reach the city center, sights, and various restaurants and cafes. The area is described as quiet, yet conveniently close to essential amenities, including a large supermarket and a bakery, making self-catering very convenient. Parking is widely available in a private, covered carpark next door, which is described as easy, convenient, and reasonably priced, though some guests noted the cost. A recurring point of feedback is the presence of steps from the carpark level to the hotel entrance, which can be inconvenient for guests with luggage or mobility challenges.

Staff & Service
The hotel staff consistently receives high praise for their friendliness and helpfulness, with many guests highlighting their attentive and understanding demeanor. The check-in and check-out process is frequently described as easy, quick, and smooth, with options for late or automatic self-check-in, which is particularly appreciated by guests arriving outside of reception hours. Staff members are noted for going above and beyond, such as arranging parking and entry codes for late arrivals, or assisting with booking issues and accommodating requests. While some guests noted the absence of personnel at the desk in the evenings, the overall sentiment is that the staff's commitment to providing excellent service significantly enhances the guest experience, making stays comfortable and hassle-free from arrival to departure.

Additional Information
The hotel maintains a welcoming pet-friendly policy, allowing guests to bring their dogs, which is a significant advantage for many travelers, though a daily fee applies. Guests should be aware that there is an extra cost for a baby bed, which some found surprising as it is not always standard practice. For arrivals outside of standard reception hours, the hotel offers a convenient self check-in process, providing clear instructions for key retrieval and access, ensuring a smooth entry even for late arrivals. This flexibility is highly valued by guests on the go. Additionally, the apartments include Pay TV, offering entertainment options for a relaxing evening in, and some guests noted the presence of a vending machine in the lobby, though it only accepts cash.