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Sevilla Palace Hotel (Mexico City, Mexico)


Sevilla Palace Hotel (Mexico City, Mexico)

About Sevilla Palace Hotel

Set in a modern, upscale building, Sevilla Palace Hotel is three kilometres from the historical centre and the National Palace. The hotel also offers guests in-room free Wi-Fi and a fitness centre. The warm rooms with functional decor feature air conditioning, coffee makers (fee) and safes, as well as en suite bathrooms. Suites add separate living rooms and hot tubs. Room service is available. Amenities include a tobacco shop, a business centre and a laundry service, as well as complimentary parking and an outdoor swimming pool. There's also a 24-hour front desk for tours and ticketing. There are two bars, El Atrio Piano Bar and El Chicote Sport Bar, as well as a cafe named Los Naranjos Coffee Shop. There's also Lepanto Restaurant that offers international cuisine. Sevilla Palace Hotel is a six minute walk from Metrobus Reforma metro station, two kilometres from The Angel of Independence and three kilometres from Museo de Arte Moderno (modern art museum).

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Rating overview

trivago Rating Index based on 4126  reviews from:
  • Expedia(8.6/10),
  • Location
    Excellent  9.0 / 10
  • Rooms
    Good  7.8 / 10
  • Service
    Very good  8.1 / 10

Positive Reviews


Rooftop Pool

Guests were happy to have a rooftop swimming pool where they can head to for some relax time. It was a good viewpoint to see the city from a panoramic angle. Taking a swim on the pool was a nice facility to have.


Clean and Cosy Rooms

The rooms were found to be clean and cosy by guests who stayed here. The rooms were cleaned regularly and had comfortable furnishings, including the beds. The bathrooms were also spacious and the rooms too.


Good Value

Guests felt the price of their hotel stay was of good value. Guests were happy to have clean and comfortable rooms, a rooftop pool with nice views and a central hotel. The rooms were clean and comfortable as well. The price paid was ideal for guests not pretending a luxe stay.

Negative Reviews


Limited Internet

The Wi-Fi was found to be limited and not working well for guests. Many of them traveled for business and needed a good internet connection to use. They were disappointed the access is also limited to one device.


Needs Renovation

Guests felt the hotel was in need of a renovation since it was showing its age. The air conditioning system was from decades ago, the telephones as well, and the showers were not working well.


Poor Customer Service

Guests had a difficult time communicating with the staff as their English skills were not good. They also had problems with reservations and rooms which was annoying for guests who were hoping to find professionals.

All amenities

Wellness / Spa
  1. Beauty salon
Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Elevator
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Television

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 13:00


Avenue Paseo de la Reforma No. 105 , 6030 , Mexico City , Mexico
Telephone: +52(55)57052800 | Fax: +52(55)57031521 | 

Frequently Asked Questions about Sevilla Palace Hotel

  • Is there a pool area at Sevilla Palace Hotel?

    Yes, Sevilla Palace Hotel offers 2 pool areas.

  • Are pets allowed at Sevilla Palace Hotel?

    No, Sevilla Palace Hotel doesn’t allow pets.

  • Is parking available at Sevilla Palace Hotel?

    Yes, Sevilla Palace Hotel provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Sevilla Palace Hotel?

    Check-in at Sevilla Palace Hotel is available from: . Check-out time is by .

  • Where is Sevilla Palace Hotel located?

    Sevilla Palace Hotel is located in Avenue Paseo de la Reforma No. 105, 6030, Mexico City, Mexico.

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