Shavanna Hotel Boutique

This hotel is highly regarded for its pet-friendly policy, welcoming guests with their furry companions, and its inviting pool area and rooftop restaurant which offer pleasant views and a relaxing atmosphere. It is an excellent choice for families traveling with pets, couples seeking a tranquil getaway, and travelers looking for a convenient location near the airport. Guests frequently commend the comfortable accommodations and the attentive service provided by the staff. To enhance your stay, it is advisable to confirm the availability of in-room amenities like refrigerators and to be aware that the hotel's architecture can amplify noise from common areas.

Facilities & Amenities
The hotel features a pleasant pool area, often described as having an excellent temperature, providing a relaxing spot for guests. Many appreciate the common areas, including a rooftop space for breakfast and a bar. However, some guests note that the hotel lacks an elevator, which can be challenging for those with mobility issues, especially with the restaurant located on the fourth floor. While some rooms are described as apartment-style with a stove and refrigerator, guests mention a lack of basic kitchen supplies like dish soap and sponges. There are also reports of Wi-Fi being unreliable or slow, and some rooms do not include a mini-fridge or drinking cups.

Cleanliness & Room Comfort
Guests generally find the rooms to be comfortable and clean upon arrival, with many praising the comfortable beds and effective air conditioning. However, feedback on cleanliness is mixed, with some reporting issues such as dirty bathrooms, unpleasant odors from towels, and even the presence of cockroaches in some rooms, leading to room changes. Some guests also found the bathrooms to be quite small with low water pressure in the showers. Noise can be a significant issue, with complaints about loud music, barking dogs, and other guests' conversations being easily heard due to the hotel's open architectural design.

Dining & Food Quality
The hotel's rooftop restaurant receives consistent praise, particularly for its breakfast offerings. Guests describe the food quality as excellent, with a good variety of delicious options, including high-quality products and well-balanced dishes. The view from the restaurant is frequently highlighted as a beautiful backdrop for meals. While the food is generally well-received, some guests have noted that service at the restaurant can be slow, and the restaurant primarily serves breakfast, with limited or no service for dinner or a full bar in the evenings.

Location & Accessibility
The hotel boasts a highly convenient location, being approximately five minutes from the airport and also close to Bacocho beach. It is within walking distance, roughly 15 to 25 minutes, of the market, city center, and other beaches. While some guests find it a bit far from areas like Zicatela, requiring a taxi, the hotel's proximity to key transport hubs and local attractions is a significant advantage. Parking is available, though some guests have reported that the lot can be full, especially during peak evening hours.

Staff & Service
The staff consistently receives high praise for their excellent customer service, friendliness, and attentiveness. Guests frequently highlight their helpfulness in accommodating requests, assisting with taxi arrangements, and providing luggage storage after check-out. The check-in process is generally described as quick and efficient. Many reviewers appreciate the staff's willingness to go above and beyond, such as returning forgotten items, contributing to a very positive overall guest experience.

Additional Information
The hotel maintains a pet-friendly policy, making it a welcoming option for guests traveling with animals. A notable architectural feature is the lack of an elevator, which can pose a challenge for guests, particularly those needing to access the restaurant on the upper floor. The hotel's design, with rooms facing a central courtyard, can lead to significant noise amplification from common areas and other guests. For non-guests, pool access is available with a minimum consumption requirement. Some rooms are designed as apartment-style units with kitchens, but guests should be aware that basic supplies like dish soap and sponges are not provided.