About Shell Island Resort - All Oceanfront Suites
Shell Island Resort is the only oceanfront, all suite hotel on the island, and is located just 10 miles from University of North Carolina Wilmington.
Each of the rooms are furnished with a private, oceanfront balcony, kitchenette, a flat screen TV in the living room with a Blu Ray player as well as an additional TV in the bedroom, and free Wi-Fi.
Guests can swim in the indoor and outdoor pools, or take advantage of the on-site rental services for ocean activities like stand up paddle boarding and surfing. They also have a sand volleyball court, hot tub, and fitness center.
At Shell Island Restaurant and Oceanfront Lounge guests can have breakfast, lunch, and dinner while sitting in the dining room or enjoying the ocean breeze on the deck.
There are many shops, restaurants, and attractions near Shell Island Resort, including Whipsaw Fishing Charters, REDIX, and Wrightsville Beach Surf Camp.
Positive Reviews
positive:
Stunning views from every window
The hotel is configured in such a way that every room faces the ocean. They also all have oceanfront balconies, and guests simply loved being able to sit of the balcony and watch the waves crash, or watch through the windows inside.
positive:
They handle large crowds with professionalism
The hotel caters to large group functions such as conferences and weddings. Guests who attended or planned an event there felt that their needs were met perfectly, and that everything was handled in a smooth and efficient manner.
positive:
The staff is very friendly
Nearly everyone reported receiving excellent customer service during their stay at Shell Island Resort. The employees are friendly, happy to share a conversation or a smile with guests. Those that had something go wrong during their stay felt that the staff did everything within their power to quickly and efficiently rectify the problem.
Negative Reviews
negative:
It could use a little polishing
Guests couldn't help but noticed that the resort looks worn down here and there. Many guest reviews mentioned that their room needed a fresh coat of paint, and several more noted that the carpets in their rooms had begun to fray along the edges.
negative:
The rooms are rather small
Some guests felt that for the rate they paid the suites should have been larger, and claimed other hotels have larger rooms at the same price point. This was a particularly prominent complaint from guests who travelled with large families.
negative:
It could use a few more amenities and luxuries
While they generally enjoyed their experience, some guests felt it just didn't live up to the standards they expect from a resort. With the word "resort" right in the name, they had expected the furnishings and decor to be more luxurious, and expected there to be more resort amenities to enjoy.