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Sheraton Memphis Downtown Hotel (Memphis, USA)


Sheraton Memphis Downtown Hotel (Memphis, USA)

About Sheraton Memphis Downtown Hotel

Sheraton Memphis Downtown Hotel is a riverfront property situated in downtown Memphis that features an indoor pool, a restaurant and a bar. Non-smoking rooms feature coffee and tea facilities, air conditioning, turndown service, a flat-screen television with cable channels and a refrigerator. Services and amenities offered at the hotel include a fitness center, a sun terrace, 24-hour front desk, complimentary Wi-Fi, valet parking, currency exchange, free newspapers, laundry facilities and luggage storage. Crossroads Tavern & Grill features American Southern dishes and serves breakfast and dinner.  A variety of cocktails and wines are available at the bar. Sheraton Memphis Downtown Hotel is located close to Memphis Cook Convention Center, The Pyramid Arena and Orpheum Theatre.  Golfing and hiking are also available nearby.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 2180  reviews from:
  • LocationVery good  (8.2 / 10)
  • RoomsVery good  (8.1 / 10)
  • ServiceVery good  (8.0 / 10)
  • CleanlinessExcellent  (8.5 / 10)
  • Value for moneyOkay  (6.4 / 10)

Positive Reviews


Perfectly-Located in Quiet but Central Area

Sheraton Memphis Downtown Hotel is located in a quiet, safe area that seems removes from the busier parts of town but is actually very easily-accessible to everything. A few blocks away is the downtown area where there are restaurants, shops and many attractions and a trolley is located right across the street. The area is perfect for families or anyone looking for a peaceful getaway that is close to everything they want to see and do.


Spacious Rooms with Nice Views

The guest rooms at this hotel are quite spacious with lots of room to move around and store personal belongings. Guests also reported a high degree of cleanliness, comfortable beds, luxurious bathrooms, soundproof walls and great views. .


Plenty of Items to Choose From at Breakfast

Breakfast each morning is plentiful with lots of healthy, filling and delicious items to choose from. Also reported was large portions and a beautiful breakfast room with lovely views.

Negative Reviews


Unfriendly and Unprofessional Staff

Guests reported that the staff at Sheraton Memphis Downtown Hotel don't seem to like their jobs very much and this reflects in their unfriendly and unprofessional interactions with guests. Also reported was staff who make it seem like guests are inconveniencing them they make requests, issues that go unresolved because staff keep passing them off to other staff members, cleaning staff who try to enter rooms when the "do not disturb" sign is on the doorknob and a lack of apologies when things go wrong. .


It Takes a Long Time to Get Checked-in

This hotel seems to be very disorganized when it comes to assigning rooms. Guests reported that the check-in process is very chaotic and there are very long waits to get check-in. Rooms are often not ready on time and some guests even reported being check into rooms that were already occupied. .


There is a Smell of Smoke Around the Hotel

Although the rooms are supposed to be smoke-free, guests reported that there is a strong smell of smoke all over the building including in the rooms. .

All amenities

Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Elevator
  4. Gym
  5. Parking
  6. Pets allowed
  7. Hotel bar
  8. Convenience store
  9. Conference rooms
  10. Non-smoking rooms
  11. Computer with internet
  12. Restaurant
For children
  1. Cot
  2. Kids stay for free
  1. Wheelchair accessible
  2. Accessible parking
  3. In-room accessibility
Room amenities
  1. Shower
  2. Ironing board
  3. Television
  4. Hairdryer
  5. Central heating
  6. Electric kettle
  7. Air conditioning
  8. Pay-TV
  9. Desk
  10. Sitting area
  11. Telephone
  12. Safe
Sports facilities
  1. Indoor tennis court
Theme / Type
  1. Convention hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00


250 North Main Street , 38103 , Memphis , USA
Telephone: +1 9015277300 | Fax: +1 9012143711 | 

Frequently Asked Questions about Sheraton Memphis Downtown Hotel

  • Is there a pool area at Sheraton Memphis Downtown Hotel?

    No, Sheraton Memphis Downtown Hotel doesn’t offer pool areas.

  • Are pets allowed at Sheraton Memphis Downtown Hotel?

    Yes, Sheraton Memphis Downtown Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Sheraton Memphis Downtown Hotel?

    Yes, Sheraton Memphis Downtown Hotel provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Sheraton Memphis Downtown Hotel?

    Check-in at Sheraton Memphis Downtown Hotel is available from: . Check-out time is by .

  • Where is Sheraton Memphis Downtown Hotel located?

    Sheraton Memphis Downtown Hotel is located in 250 North Main Street, 38103, Memphis, USA.

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