Sheraton Miramar Hotel & Convention Center

This hotel is highly regarded for its stunning oceanfront location, offering panoramic sea views from nearly every room, creating an immersive experience akin to being on a cruise ship. It is an ideal destination for couples seeking a romantic getaway, families looking for spacious accommodations and dedicated children's areas, and sightseers due to its proximity to local attractions. Guests consistently praise the attentive staff and the comfortable, well-appointed rooms. To make the most of your stay, consider requesting a room on a higher floor for an even more breathtaking vista, and be aware of specific policies such as the mandatory swimming cap for the indoor pool.

Facilities & Amenities
The hotel offers a comprehensive range of facilities designed for relaxation and recreation. Guests frequently commend the well-equipped fitness center, which is noted for its size, modern equipment, and dedicated spaces for yoga and spin classes. The hotel features both an indoor pool and an outdoor pool, with the latter providing a picturesque setting right on the sea, though some guests note its water can be quite cold. The spa area is highlighted as excellent, offering a clean and relaxing environment with a sauna, steam room, and hot tub. While Wi-Fi is available, some guests experienced connectivity issues or found the technology outdated. A common point of feedback is the requirement to wear a swimming cap in the indoor pool, which can be purchased on-site.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and comfortable, often featuring floor-to-ceiling windows that provide magnificent ocean views and a sense of openness. The beds are widely praised for their comfort, ensuring a restful night's sleep. Many rooms include a balcony, allowing guests to fully appreciate the coastal scenery. The bathrooms are typically large, equipped with both a walk-in shower and a soaking tub, and come with a complete set of amenities. However, some guests have noted a need for more thorough cleaning, mentioning instances of dust, unvacuumed carpets, or hair on the floor. There are also comments about the furniture and carpets appearing dated or worn, and occasional issues with hot water pressure.

Dining & Food Quality
The hotel's dining options receive considerable attention, particularly the breakfast buffet, which is consistently described as varied, extensive, and delicious, offering a wide array of choices with an unbeatable ocean view. While the overall food quality is generally good, some guests express mixed opinions on specific items, such as artificial-tasting juices or coffee that needs to be specially requested. The restaurants and bar areas, including the popular terrace, provide pleasant settings for meals and drinks. However, service in these areas can sometimes be slow, and some guests have found the cocktails to be lacking in strength or the menu options to be limited or overpriced, though desserts and pizza are often praised.

Location & Accessibility
The hotel's prime oceanfront location is a significant draw, offering unparalleled views and direct access to the coastline. It is within walking distance of local beaches and the lively town center, including popular attractions like the Reloj de Flores. While the immediate surroundings are picturesque, some guests note that the broader area can appear less appealing, with mentions of it being dirty or lacking in security. Accessibility to and from the hotel can be challenging due to the main road's design, which may involve lengthy detours for U-turns. Parking is available through a valet service, which is convenient but can be expensive, and some guests found the valet service hours to be restrictive.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight specific individuals who went above and beyond to ensure a pleasant stay, noting their professionalism and willingness to assist with various requests. The check-in process is generally efficient, and the valet service is often commended for its convenience and the courteousness of its attendants. However, some guests have reported instances of slow service at certain bars or restaurants, and a few encountered unhelpful responses regarding specific hotel policies, such as the strict rules concerning the number of guests allowed per room or the availability of currency exchange services.

Additional Information
Guests should be aware of certain hotel policies and conditions that may impact their stay. A deposit is typically required upon check-in, and there is a strict extra guest policy that may prevent additional visitors from staying in the same room, even if space permits. The hotel's infrastructure, while grand, shows signs of age, with some guests noting that the carpets and furniture appear outdated and could benefit from renovation. While a kids' play area is available, some feedback suggests its design may not be optimal for colder weather. The hotel provides beach towels for guest use, which is a convenient amenity for those wishing to enjoy the nearby coastline.