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Shibuya Excel Hotel Tokyu (Tokyo, Japan)


Shibuya Excel Hotel Tokyu (Tokyo, Japan)

About Shibuya Excel Hotel Tokyu

Offering direct walkway access to Shibuya Station, Shibuya Excel Hotel Tokyu is conveniently situated in the bustling Shibuya distinct of Tokyo. This 4-star hotel is just a three-minute walk from Shibuya 109 Building, and offers high-speed Wi-Fi access for free. All rooms are air-conditioned and boast panoramic views of the metropolis. Each is equipped with digital television, fridge, and tea & coffee making facilities. Furthermore, upgraded rooms have living areas, while ironing facilities are available for an extra charge. Shibuya Excel Hotel Tokyu features a 24-hour front desk offering laundry service and luggage storage. A meeting room and business centre are also found on-site. A Bientot serves French dishes for breakfast, lunch, and dinner. Shunsai offers a full Japanese breakfast, while tasty snacks and refreshing drinks are served at Estacion Café. Meiji Jingu Shrine is just a five-minute drive from the hotel. Tokyo Tower can be reached within a ten-minute drive.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 2238  reviews from:
  • LocationExcellent  (9.6 / 10)
  • RoomsGood  (7.9 / 10)
  • ServiceVery good  (8.4 / 10)
  • CleanlinessExcellent  (8.9 / 10)
  • Value for moneyOkay  (6.4 / 10)

Positive Reviews


English-speaking staffs render outstanding service

Unlike in many hotels in Japan, the staffs here can speak English well so guests did not have problems in relaying their concerns. Aside from being friendly and respectful, the employees show their care by personally asking how guests are doing and if there's anything they can do to make their stay better.


Conveniently located in Shibuya district

Shibuya Excel Hotel Tokyu is directly adjacent to the train station, which lets the guests go around easily and efficiently. In addition, there are also shopping areas and convenience stores within short walking distances from the establishment.


Rooms offer panoramic views of the city!

Guests enjoyed seeing the spectacular views from their well-appointed rooms, as the nearby buildings are tall and have great structures. Furthermore, guests also added that during the night, the views are even more spectacular because of the astonishing and flickering lights.

Negative Reviews


Room service is expensive and inconsistent

According to guests, the room service offered by the hotel is a ‘hit and miss' because they have to wait for a long time for their orders to arrive. The menu is also limited and has a high rate. There are vending machines on-site, though, where you can buy snacks and drinks with more affordable rates.


Bathrooms are small

The bathrooms are not that big, as noted by guests. The water supply, however, was stable and the toiletries were more than enough so guests were still able to have a refreshing bath.


Floors are not vacuumed well

Guests are a bit bothered because the carpets are damp and dusty. The dust can stick to your feet so you are highly advised to wear slippers all the time. In addition, the housekeepers are willing to clean the rooms again upon guests' notification.

All amenities

Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Elevator
  4. Parking
  5. Bell service
  6. Hotel bar
  7. Conference rooms
  8. Non-smoking rooms
  9. Computer with internet
  10. Restaurant
  11. 24-hour reception
  12. On-site boutique shopping
  1. Wheelchair accessible
Room amenities
  1. Openable windows
  2. Television
  3. Central heating
  4. Electric kettle
  5. Air conditioning
  6. Pay-TV
  7. Satellite TV
  8. Desk
  9. Sitting area
  10. Safe
  11. Cable TV
  12. WiFi
Theme / Type
  1. Convention hotel
Hotel characteristics
  1. LGBTQ+ friendly

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 11:00


1-12-2 Dogenzaka , 150-0043 , Tokyo , Japan
Telephone: +81(3)54570109 | Fax: +81(3)54570309 | 

Frequently Asked Questions about Shibuya Excel Hotel Tokyu

  • Is there a pool area at Shibuya Excel Hotel Tokyu?

    No, Shibuya Excel Hotel Tokyu doesn’t offer pool areas.

  • Are pets allowed at Shibuya Excel Hotel Tokyu?

    No, Shibuya Excel Hotel Tokyu doesn’t allow pets.

  • Is parking available at Shibuya Excel Hotel Tokyu?

    Yes, Shibuya Excel Hotel Tokyu provides Parking for guests.

  • What time is check-in and check-out at Shibuya Excel Hotel Tokyu?

    Check-in at Shibuya Excel Hotel Tokyu is available from: . Check-out time is by .

  • Where is Shibuya Excel Hotel Tokyu located?

    Shibuya Excel Hotel Tokyu is located in 1-12-2 Dogenzaka, 150-0043, Tokyo, Japan.