Silver Cloud Hotel Tacoma Waterfront

This hotel is highly praised for its breathtaking waterfront views and direct access to the promenade, making it a memorable destination. Guests consistently highlight the hotel's exceptional cleanliness, the friendly and professional demeanor of its staff, and the comfortable accommodations. The in-room jacuzzi tubs are a particular favorite, often offering stunning vistas. This hotel is an excellent fit for couples seeking a romantic getaway, sightseers eager to explore local attractions, and business travelers looking for a convenient and comfortable base. While generally quiet, light sleepers might consider bringing a sound machine to mitigate potential train noise, and requesting a room on a higher floor can enhance the already impressive views.

Facilities & Amenities
Guests frequently commend the in-room amenities, especially the luxurious jacuzzi tubs that often come with captivating views and adjustable lights and jets. Many rooms also feature cozy electric fireplaces, adding to the ambiance, along with practical conveniences like microwaves, mini-fridges, and Keurig machines. The automatic blinds are noted for their modern touch, though some guests found them occasionally temperamental. For those looking to stay active, a fitness center is available, though it is described as small with some missing dumbbells. The hotel also offers the convenience of free laundry facilities for guests, and robes are provided in the rooms for added comfort. It is worth noting that the hotel does not feature a swimming pool.

Cleanliness & Room Comfort
The hotel receives overwhelming praise for its cleanliness, with many guests describing rooms and common areas as spotless and immaculate. Rooms are generally found to be spacious, updated, and appealing, though some elements like carpets or bathroom fixtures are occasionally noted as being a bit dated. The comfortable beds and high-quality linens consistently contribute to a restful night's sleep for most. However, noise levels are a significant point of mixed feedback; the train noise, including horns and rumbling from nearby tracks, frequently disturbs light sleepers, while others report being unaffected or even comforted by it. Some guests also noted occasional hallway noise or upstairs noise. Additionally, some bathrooms are described as small, and curtains may not fully block out morning light.

Dining & Food Quality
The complimentary breakfast is a major highlight for many guests, consistently described as good, delicious, and offering a robust variety of options. Guests can enjoy hot dishes such as eggs, bacon, sausage, and make-your-own waffles, alongside oatmeal, various pastries, muffins, cereal, yogurt, and fruit. The coffee is also frequently praised. The dining area is noted for its pleasant atmosphere, often providing beautiful waterviews from every table. While most feedback on food quality is positive, some guests found the hot food to be cold or the eggs dry, and there were occasional reports of items running out. The hotel does not typically offer a full-service restaurant or room service for other meals, encouraging guests to explore nearby dining options.

Location & Accessibility
The hotel boasts a prime waterfront location directly on Commencement Bay, offering stunning views and immediate access to a scenic promenade. This makes it highly walkable to various parks and a selection of nearby restaurants, enhancing the overall guest experience. Its proximity to local attractions and downtown Tacoma also makes it a convenient base for exploration. However, parking is a recurring topic; it is often an additional cost and can be tight or challenging for larger vehicles due to the layout. The presence of active train tracks directly across the street is also a notable aspect of the location, contributing to the aforementioned noise concerns.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight the efficient check-in and check-out processes, contributing to a smooth arrival and departure. Many reviews commend the attentive service provided by housekeeping and the general willingness of staff to accommodate special requests. Specific instances of excellent service include assistance with lost items and providing support during challenging personal circumstances. While the vast majority of interactions are positive, a few guests reported isolated instances of reservation issues or less accommodating responses from staff during such situations.

Additional Information
Beyond the standard offerings, the hotel provides several unique amenities that enhance the guest experience. These include convenient free laundry facilities for guests, and a selection of lobby games available for borrowing. Rooms are thoughtfully equipped with robes for guest comfort, and Aveda toiletries are provided in the bathrooms. Guests can also enjoy complimentary snacks and beverages available outside of breakfast hours. However, some guests noted the absence of a public computer/printer for guest use, which can be an inconvenience for printing boarding passes or other documents.