Skiddaw Hotel

The hotel stands out for its prime central location in Keswick, making it an ideal base for exploring the town and surrounding area. Its recently modernized interior and immaculate cleanliness are frequently praised, creating a welcoming atmosphere for guests. The hotel is particularly well-suited for walkers and sightseers due to its proximity to trails and attractions, while couples appreciate the comfortable accommodations for a relaxing getaway. Families can also find suitable options, though some rooms may be compact. For dog owners, the hotel offers a pet-friendly policy, though experiences vary. Guests consistently highlight the friendly staff and excellent breakfast as key positives. To ensure a comfortable stay, consider requesting a larger room if space is a priority, and be aware that rooms facing the high street may experience some street noise, especially during market setup. Utilizing the hotel's discounted parking pass is also highly recommended.

Facilities & Amenities
The hotel boasts a modern interior and beautiful decor throughout, creating a pleasant and inviting atmosphere for guests. Many appreciate the inviting bar area, which offers a good selection of drinks and a comfortable space to relax. The conservatory is another popular feature, providing a bright area to enjoy a drink or meal, often with views of the bustling street, though some guests have noted it can be a bit cold at times. While the hotel features a lift, some guests have found navigating to their rooms challenging due to multiple staircases and "half floors," especially for those with mobility issues, though staff are helpful with ramps. The availability of free Wi-Fi is also a convenience for guests. Overall, the facilities contribute positively to the guest experience, offering various spaces for relaxation and socializing.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as immaculate and well-maintained. Most reviews highlight the comfortable beds and high-quality linens, ensuring a restful night's sleep. Many rooms feature spacious bathrooms equipped with powerful showers and fluffy towels, contributing to a luxurious feel. However, room size varies significantly, with some guests finding their accommodations quite small or tight, occasionally requiring creative solutions for luggage storage. A recurring concern is room temperature, as many rooms tend to be very hot, even in cooler months, with no air conditioning and limited cooling options. While some rooms offer a quiet retreat, those facing the high street can experience noise levels from nearby bars or early morning market setup, though double glazing helps mitigate this.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as excellent, superb, and delicious, with a wide array of food options including fruit, cereals, and hot dishes cooked to order using good quality produce. Many guests enjoy the dinner menu in the main restaurant or brasserie, noting the imaginative and well-presented meals, with some returning specifically for the dining experience. The bar also offers good food options, such as sandwiches and toasties. However, feedback on overall food quality for dinner can be mixed, with some finding certain dishes bland, tough, or served cold. Some guests also feel the bar prices for drinks are expensive, and the dinner menu can be limited in variety for longer stays. Despite these points, the attentive service in the dining areas is generally well-regarded.

Location & Accessibility
The hotel's central location is a significant highlight, placing guests directly in the heart of Keswick town center. This prime position offers easy accessibility to numerous attractions, including shops, pubs, and the market, all within comfortable walking distance. Guests appreciate being able to explore the town and access walking trails directly from the hotel. While the front entrance is on a pedestrianized street, parking is available at the rear in a public car park. Most guests find this convenient, especially with the hotel offering a discounted parking pass, which is a valuable benefit. However, some note that the central location can lead to noise levels from the bustling street, particularly on market days or from nearby establishments, though this is often seen as a trade-off for the convenience.

Staff & Service
The staff at the hotel are frequently commended for their friendliness, helpfulness, and attentive service. Guests consistently highlight the warm welcome received upon arrival and the efficiency of the quick check-in process. Many reviews praise the staff's willingness to go the extra mile, assisting with luggage, providing ramps for mobility scooters, and addressing requests promptly. The professionalism of the team, from reception to dining room staff, contributes significantly to a positive guest experience. While most interactions are highly positive, a few guests have noted some inconsistencies in customer service, with occasional instances of slow service or perceived unfriendliness from certain individuals. However, the overall sentiment is that the staff are a credit to the hotel, making guests feel valued and well-cared for.

Additional Information
The hotel operates a pet-friendly policy, allowing guests to bring their dogs, which is appreciated by many. However, feedback on this policy is mixed; while dogs are permitted in rooms and the conservatory, some owners feel they are merely "tolerated" rather than genuinely welcomed, with limited suitable areas for pets and a notable pet fee. Guests with mobility needs benefit from accessibility features like ramps provided by staff for the lift, though some rooms require navigating additional stairs. A recurring issue mentioned by some guests is early morning deliveries or market setup noise, which can disturb sleep, particularly for rooms facing the high street. The hotel has undergone a significant refurbishment, resulting in a modern and clean interior, though some older sections or specific rooms may still show signs of wear.