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Sonesta Hotel Grand Rapids Airport (Grand Rapids, USA)

Sonesta Hotel Grand Rapids Airport (Grand Rapids, USA)

About Sonesta Hotel Grand Rapids Airport

Hotel Ramada Plaza Grand Rapids offers its guests a 3-story waterslide and in-room WiFi. The hotel located in Michigan is a four minute walk from Woodland Mall and a ten minute drive from Gerald R. Ford International Airport. The rooms of the hotel offer coffee makers, cable TV with pay-per-view movies and safety deposit boxes. Most rooms add microwaves and mini fridges. Guests of the hotel can enjoy an indoor pool and a hot tub as well as a gym a game room and a lounge area with TVs. There's also a free 24-hour airport shuttle service. There's a hot breakfast buffet offered in the dining room for an extra charge. The hotel is located within walking distance of a mall and several eateries. Hotel Ramada Plaza Grand Rapids is a little over ten miles from John Ball Zoo and a 15-minute drive from DeVos Place Convention Center.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

7.6
trivago Rating Index based on 2241  reviews from:
  • Hotels.com(8.2/10)
  • LocationVery good  (8.4 / 10)
  • RoomsOkay  (6.4 / 10)
  • ServiceGood  (7.9 / 10)
  • CleanlinessGood  (7.5 / 10)
  • Value for moneyOkay  (6.7 / 10)

Positive Reviews

positive:

Fun Amenities

Some guests stayed here with the children in order to enjoy the pool and water slides. It was a fun activity for children to enjoy and their parents were happy to have them do an extracurricular activity without moving too far. There's also a hot tub and swim times dedicated for adults-only.

positive:

Nice Location

Guests were happy to have plenty of options within walking distance of the hotel including a large mall, plenty of stores and restaurants. Some describe the hotel to be surrounded by eateries so it is very convenient to go out and eat.

positive:

Breakfast Buffet is Good

Many guests enjoyed the breakfast buffet and the service. The breakfast room attendees were friendly and attended to the food. The food was self-served hot and plentiful and there are plenty of items to satisfy many tastes.


Negative Reviews

negative:

Strong Smells in Rooms

Some rooms had a definite smell of chlorine from the nearby pool, of cigar smoke, or a strong unclean smell that comes from unclean rooms. It was not a nice first impression to open the door and have to put up with unpleasant smells that were at times nauseating.

negative:

Slow Service

The customer service was too slow for some guests who requested simple things like pillows and blankets only to find they had to call several times and then head to an empty front desk. Some items were never brought or needed to be requested with insistence.

negative:

Housekeeping & Maintenance Need More Work

The carpeting in the hallways needed a good clean as it was obviously dirty, trash and towels were not replaced, and the a/c units were loud or leaking. Some shared linens and towels were found to be unclean and the some bathrooms were not cleaned for the new guest.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Elevator
  6. Gym
  7. Parking
  8. Bell service
  9. Hotel bar
  10. Indoor swimming pool
  11. Convenience store
  12. Conference rooms
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
  4. In-room accessibility
  5. Teleprinter
Room amenities
  1. Bathtub (upon inquiry)
  2. Television
  3. Electric kettle
  4. Air conditioning
  5. Desk
  6. Cable TV
  7. WiFi
  8. Free WiFi (rooms)
  9. Coffee machine
  10. Flatscreen TV
Sports facilities
  1. Fitness

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 12:00

Contact

3333 28th Street Southeast,  49512,  Grand Rapids,  USA
Telephone: +1 6169499222 | Fax: +1 6169493841 | 

Frequently Asked Questions about Sonesta Hotel Grand Rapids Airport

  • Is there a pool area at Sonesta Hotel Grand Rapids Airport?

    Yes, Sonesta Hotel Grand Rapids Airport offers 1 pool area.

  • Are pets allowed at Sonesta Hotel Grand Rapids Airport?

    No, Sonesta Hotel Grand Rapids Airport doesn’t allow pets.

  • Is parking available at Sonesta Hotel Grand Rapids Airport?

    Yes, Sonesta Hotel Grand Rapids Airport provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Sonesta Hotel Grand Rapids Airport?

    Check-in at Sonesta Hotel Grand Rapids Airport is available from: . Check-out time is by .

  • Where is Sonesta Hotel Grand Rapids Airport located?

    Sonesta Hotel Grand Rapids Airport is located in 3333 28th Street Southeast, 49512, Grand Rapids, USA.