Splendid Hotel & Spa Nice

The hotel is highly regarded for its rooftop area, featuring a pool, jacuzzi, bar, and restaurant that offer panoramic views of the city, making it a memorable feature for many guests. Its central location is consistently praised, positioning it perfectly for sightseers, couples, and friends looking to explore the city's attractions, as well as business travelers due to its accessibility. Guests frequently highlight the hotel's general cleanliness, the comfort of its accommodations, and the attentive service provided by the staff. For an enhanced experience, many recommend taking advantage of the rooftop amenities, especially for breakfast or evening drinks, and noting the convenient proximity to public transport for easy city navigation.

Facilities & Amenities
The hotel's rooftop pool and jacuzzi are significant draws, offering a refreshing escape with stunning city views, though some guests note the pool can be small and crowded at peak times, and occasionally cold as it may not be heated year-round. The rooftop bar and restaurant are popular for their ambiance and views. A fitness center is available, described by some as small and better suited for cardio than weights, but appreciated for being open 24 hours. The spa facilities receive mixed reviews; while some praise the massages and private spa experience, others mention it can be small, not always available, or require an extra charge and advance booking. Rooms often include a complimentary minibar with soft drinks, which is a welcome touch, and free Wi-Fi is available throughout the property. Some guests experienced issues with elevators being slow or occasionally out of service.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied. Many rooms are described as spacious and clean, with comfortable beds and spotless linen and towels, benefiting from daily room service. However, a notable number of reviews indicate that some rooms are dated, tired, or in need of renovation, with mentions of worn carpets, chipped paint, or holes in walls. The air conditioning is a recurring concern, frequently reported as not working effectively or being seasonally unavailable, leading to stuffy rooms during warmer periods, though fans are sometimes provided. Bathroom conditions also vary, with some featuring jacuzzi baths and separate showers, while others are described as small, having low water pressure, drainage issues, or showing signs of mold or wear. Noise levels are mixed, with some guests finding their rooms quiet, while others report street noise or noise from neighboring rooms due to poor soundproofing.

Dining & Food Quality
The hotel's breakfast consistently receives positive remarks for its variety and quality, offering a comprehensive buffet with both hot and cold options, pastries, and fresh fruit. Served on the rooftop, the breakfast experience is enhanced by magnificent views over the city. While the food itself is generally well-received, some guests note that the breakfast area can become busy or crowded, and there have been occasional reports of coffee machines malfunctioning. The rooftop restaurant and bar are popular for evening meals and drinks, with guests appreciating the atmosphere and views. However, some reviews mention a limited dinner menu and occasional slow service or unexpected closures, such as when a chef was unavailable. Overall, the food quality is considered good, though a few specific dishes have received less favorable comments.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. Guests appreciate its close proximity, typically a 5 to 10-minute walk, to the Promenade des Anglais and the beach. It is also conveniently located within a 10-minute walk of the train station, facilitating easy day trips to nearby towns. The Old Town and main shopping areas are also readily accessible on foot. A tram stop is situated very close by, providing direct and affordable access to the airport. While the location is generally praised for its convenience, some guests have noted that the surrounding area can experience street noise from traffic or early morning deliveries. Parking is available at the hotel, including both self-park and valet options, though it is often described as expensive, small, and crowded.

Staff & Service
The hotel staff generally receives high praise for their friendliness, helpfulness, and professionalism, contributing significantly to a positive guest experience. Many reviews highlight the attentive service provided by the bar staff and restaurant team, who are often commended for their welcoming demeanor and efficiency. The check-in process is typically described as quick and efficient, with staff often going out of their way to accommodate requests, such as early check-ins or room upgrades. Housekeeping is generally thorough, ensuring rooms are kept clean and well-maintained. While the majority of feedback for the reception staff is positive, some guests have reported isolated instances of less welcoming interactions, perceived unhelpfulness, or slow responses to certain issues, such as room maintenance requests. Overall, the staff's dedication to service is a consistent theme.

Additional Information
Guests should be aware that while the hotel is undergoing renovations in some areas, certain rooms and common spaces may still appear dated or worn, which can lead to a varied experience depending on the room allocated. The hotel offers a pet-friendly policy, accommodating guests traveling with animals. Some reviews mention the presence of balconies in rooms, which can be a pleasant addition, though views and conditions vary. There have been isolated reports of water leaks in common areas or rooms, indicating ongoing maintenance needs. The hotel provides umbrellas in rooms, a thoughtful amenity for unexpected weather. While the hotel aims to provide a comprehensive experience, some guests have noted that the air conditioning system operates seasonally, which can impact comfort during unseasonably warm periods outside of the designated summer months.