St. Eugene Golf Resort & Casino

This resort stands out for its unique blend of historic charm and modern recreational offerings, centered around a beautifully transformed Mission building. Its signature feature is the integration of a rich past with a vibrant present, including an impressive golf course and a lively casino. Guests consistently highlight the beautiful grounds, the inviting outdoor pool and hot tubs, and the exceptionally attentive staff. The property is an ideal destination for golfers seeking a premier course, couples looking for a relaxing or romantic escape, and history enthusiasts eager to explore its significant heritage. While generally welcoming for families, some dining limitations exist. To enhance your stay, consider taking a guided tour of the Interpretive Center to fully appreciate the site's profound history, and plan dining in advance, especially during off-peak seasons.

Facilities & Amenities
The resort offers a range of facilities designed for relaxation and recreation. The outdoor heated pool and hot tubs are a major draw, frequently praised for being warm, clean, and a great way to unwind, though some guests noted they can become crowded, especially with children, and occasionally one of the hot tubs may be out of order. A fitness center is available, though some equipment has been described as squeaky or in need of updating. The on-site casino primarily features slot machines, with many guests finding it clean, comfortable, and a fun diversion, while others expressed disappointment over the absence of table games. The golf course is consistently lauded as beautiful, well-maintained, and challenging, making it a highlight for many visitors. Guests also appreciate the availability of Wi-Fi and in-room balconies, though some found vending machines to be expensive and ice machines occasionally out of service.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing rooms as spacious, clean, and comfortable, ensuring a restful stay. The beds are frequently praised for their comfort, often featuring high-quality linens. However, some guests note that rooms could benefit from an update, with mentions of dated decor, worn furnishings, and occasional flickering lights in the bathroom. While many rooms are quiet, some visitors experienced noise from construction, loud hallways, or the HVAC unit. In-room amenities typically include a mini-fridge, microwave, and coffee maker, though some report issues with these appliances or a lack of basic items like bar soap. A few reviews also cited initial cleanliness issues upon arrival, such as uncleaned surfaces or dirty linens, which were usually addressed by staff.

Dining & Food Quality
The resort offers several dining options, including a casino restaurant, the Numa restaurant and lounge, and the 19th Hole Bar and Grill. Food quality generally receives positive remarks, with many guests enjoying delicious and well-prepared meals, including popular dishes like prime rib, Wagu burgers, and bison dip with bannock. The breakfast options, particularly the hot buffet, are often highlighted as good value with a wide variety of choices. However, a recurring theme is the limited availability of dining options, as the main restaurant is frequently closed during off-season or for private events, leaving only the casino restaurant, which some find lacks atmosphere and has a limited menu. Service in the restaurants is mostly praised as attentive, though some guests experienced slow service or perceived staff to be stressed.

Location & Accessibility
The resort's location is frequently praised for its picturesque setting amidst beautiful mountain views and the expansive golf course. It offers a tranquil and peaceful retreat, yet remains conveniently close to nearby towns like Cranbrook and Kimberly, as well as the local airport, making it ideal for travelers needing easy access for arrivals and departures. Guests appreciate the beautiful grounds and the opportunity for scenic walks. Parking is generally described as easy, though some guests noted it can be limited for larger vehicles or during special events. The property's design, particularly the historic Mission building, is admired, and some rooms are noted to have accessible features, including grab bars in the shower, enhancing convenience for guests with mobility needs.

Staff & Service
The staff at the resort consistently receives high praise for their exceptional friendliness, helpfulness, and welcoming demeanor. Many guests describe their interactions as positive, highlighting the staff's willingness to go above and beyond to ensure a comfortable stay. The check-in process is often described as smooth and efficient, contributing to a positive first impression. Guests appreciate the attentive service provided across various departments, from the front desk to the restaurant and bar staff. While the majority of feedback is overwhelmingly positive, a few guests reported isolated incidents of unhelpful front desk interactions or perceived rudeness from certain staff members. Housekeeping service, while generally good, was occasionally noted as inconsistent, with some guests experiencing less frequent room cleaning or initial cleanliness issues upon arrival.

Additional Information
The resort holds significant historical importance, being a former residential school that has been reclaimed and transformed by the Ktunaxa Nation, a history that guests can explore through the Interpretive Center and guided tours. This unique aspect provides a profound educational experience for many visitors. Guests should be aware that many amenities and dining options, including the main restaurant and spa, may have seasonal limitations or require advance booking, particularly during off-peak times. While the resort is generally quiet, some guests reported noise from other patrons in hallways, especially during busy periods or events. The casino bar has specific drink service rules, such as restrictions on double drinks or shooters, which some guests found unusual.