Suburban Extended Stay Hotel North West Richmond (Richmond, USA)


Suburban Extended Stay Hotel North West Richmond (Richmond, USA)

About Suburban Extended Stay Hotel North West Richmond

Situated conveniently adjacent to numerous city attractions and easy highway connections, Suburban Extended-Stay Hotel of Richmond offers affordability aside comfort for busy professionals and families. Rooms vary in size and amenity at Suburban Extended-Stay Hotel of Richmond, offering coffee makers, televisions with HBO, fully-equipped kitchens, and air conditioning. Hotel features comprise free parking and Wi-Fi, laundry facilities, pet-friendly accommodations, wake-up service and wheelchair accessibility. Cook in your own attached kitchen, or venture out to nearby Bellacino's Pizza, Bonchon of Richmond, Red Lobster, Casa Grande, Quaker or Outback Steakhouse, or Piccadilly Cafeteria, all within a seven-minute stroll of the hotel. Don't miss nearby favorites like Three Lakes Nature Center and Aquarium, Richmond International Raceway, Virginia Museum of Fine Arts, Lewis Ginter Botanical Garden, Virginia Holocaust Museum, the White House and Museum of the Confederacy, and the Science Museum of Virginia, all within twelve miles of the hotel.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


7831 Shrader Road, 23294, Richmond, USA

Rating overview

  • Location
    Very good  8.4 / 10
  • Rooms
    Fair  7.4 / 10
  • Service
    Good  7.7 / 10

Positive Reviews


Adequate Location

Conveniently located within walking distance of a large shopping center and plenty of restaurants. Good proximity to Interstate I-64, and good for no frills business travel. Easy, swift check-in process.


Good Budget Rates

Excellent rates for the budget traveler. Best rates on weekly or even monthly extended-stays.


Decent, Basic Rooms

Quiet rooms offer air conditioning, comfortable beds, good showers and water pressure, adequate connectivity for the free Wi-Fi, and clean, fully-equipped kitchens.

Negative Reviews


Office Closes, Not Open 24-Hours

Once the office closes at night, guests have reported you will not get service if you lock yourself out or have a problem. It appears there is no answer if you call, either.


Poor Quality Rooms

Rooms have substantial issues according to some, including horrible, lingering smells, and no Wi-Fi whatsoever. Bugs such as roaches have been reported as well as bites received while staying in some rooms. Rooms also are not cleaned and maintained sufficiently, leaving dishes unwashed, hairs in the basins and maintenance issues ongoing.


Mixed Reviews on Customer Service

Many have reported a lack of customer service from the regular staff as well as rudeness and very poor management. When a certain manager is confronted, it seems the most frequently occurring result is a snowball of worsening conditions rather than a resolution. When bugs are found in a room and staff are notified, there have been times when no one comes to the room to fix the problem or offers for the guest change rooms, presumably because they're full with no vacancy. However, on the website, it showed rooms available that night for rental. However, others reported staff came to their room immediately, confirmed bed bugs, and offered an upgrade with an additional night free.

All amenities

Property amenities
  1. Entrance Hall/lobby
  2. Elevator
  3. Pets allowed
  4. Computer with internet
  1. Wheelchair accessible
  2. Accessible bathroom
Room amenities
  1. Television
  2. Central heating
  3. Electric kettle
  4. Air conditioning


7831 Shrader Road , 23294 , Richmond , USA
Telephone: +1(804)2736100 | Fax: +1(804)2736048

Interesting hotels nearby Suburban Extended Stay Hotel North West Richmond

These hotels may also be interesting for you...

Destinations nearby Suburban Extended Stay Hotel North West Richmond

Other destinations close to Suburban Extended Stay Hotel North West Richmond

Explore nearby attractions