Sundial Boutique Hotel

The hotel's integrated restaurant and bar, complemented by a beautiful garden with a playground, stands out as a central hub for guests and locals alike, offering a vibrant atmosphere with live music and excellent dining. This boutique hotel is frequently praised for its cleanliness, spacious rooms, and exceptionally comfortable beds, ensuring a restful stay. It caters well to a diverse range of guests, including couples seeking a cozy retreat, families appreciating the child-friendly amenities, and travelers looking for a convenient stopover with free parking near the highway. Business travelers also find it suitable due to its accessibility and amenities. To enhance your experience, consider requesting a room facing the courtyard or parking lot to minimize potential noise from the street or the lively bar, especially on weekend nights.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. A notable feature is the inviting garden area, which includes a dedicated playground for children, making it a pleasant space for families. Guests also appreciate the presence of an on-site cafe-bar and a well-regarded restaurant, providing easy access to dining and social options without needing to leave the premises. Some rooms are equipped with a balcony, offering an outdoor space for relaxation. However, it is important to note that the hotel does not have an elevator, which can pose a challenge for guests with heavy luggage or mobility issues, as rooms are spread across multiple floors. The availability of private parking is a significant advantage, though its entrance can be narrow.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its high standards of cleanliness and the overall comfort of its accommodations. Rooms are frequently described as spacious and well-maintained, featuring comfortable beds that contribute to a restful night's sleep. The bathrooms are generally clean and modern, though some isolated reports mentioned minor issues like slow draining sinks or mold behind the sink. While many guests found their rooms to be quiet, particularly those facing the courtyard, some experienced noise levels from the busy street or the hotel's lively bar, especially during weekend evenings. In-room amenities like air conditioning received mixed feedback, with some finding it ineffective, and there were occasional issues with the consistency of hot water. Some guests noted the absence of a kettle or hairdryer in the rooms.

Dining & Food Quality
The hotel receives widespread praise for its dining options, particularly the breakfast, which is consistently described as excellent, delicious, and offering a wide variety of choices. Guests appreciate the quality of the products served, with some highlighting the local cheesecake. The on-site restaurant, "Botanist," is highly regarded for its food quality, stylish ambiance, and the addition of live music during dinner, creating a delightful experience. The hotel also features a cafe-bar, "Pablo's," which is popular for drinks and a pleasant atmosphere. While the breakfast buffet is comprehensive, some guests noted that espresso coffee incurs an additional charge, and service at the cafe can occasionally be slow.

Location & Accessibility
The hotel's location is highly convenient for travelers arriving by car, offering easy access from the main highway and providing ample free private parking on-site, though the entrance to the parking area can be narrow. It is particularly well-situated for events at Arena Zagreb, being just a 5-10 minute walk away, and is also close to a large shopping mall. For those relying on public transport, a bus station is conveniently located directly in front of the hotel, offering connections to the city center. However, guests without a vehicle might find the hotel a bit far from the city center, requiring a bus ride and potentially a transfer to reach central attractions.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, professionalism, and helpfulness. Guests frequently highlight the warm welcome and attentive service provided by the reception team, who are often described as going above and beyond to assist with requests, from quick check-ins to arranging airport shuttles. The overall service is noted for its efficiency and a genuine willingness to ensure a pleasant stay. While most interactions are positive, there were isolated comments about slow service at the cafe and some initial confusion regarding booking details, which were ultimately resolved. Housekeeping service also received mixed feedback, with some guests noting rooms were not cleaned daily despite requests.

Additional Information
Several unique aspects and policies contribute to the guest experience. A recurring point of concern for some guests is the presence of a parrot in a cage in the reception area, which caused sadness for a few. The hotel's lively bar and restaurant often host parties with live music, which, while contributing to a vibrant atmosphere, can lead to significant noise in some rooms, especially on weekend nights, with music sometimes continuing past midnight. Guests should also be aware of the hotel's smoking policy; while the hotel itself is non-smoking, the outdoor garden and balconies can be affected by secondhand smoke from other patrons. For families, baby cots are available, though some guests reported issues with their condition or availability upon arrival.