Sunny Ocean Hotel & Spa

The hotel is a memorable choice, particularly noted for its rooftop pool offering sweeping ocean and city views, a signature feature that allows guests to enjoy stunning sunrises and sunsets. Its prime location near the beach and a plethora of dining options makes it highly convenient for exploration. Guests consistently commend the friendly and attentive staff who go above and beyond to assist with various needs, from tour bookings to local recommendations. The spacious and clean rooms contribute significantly to a comfortable stay, complemented by a varied and delicious breakfast buffet. This hotel is an excellent fit for couples seeking a romantic getaway with scenic views, families appreciating the large rooms and proximity to the beach, and sightseers looking for easy access to attractions. For an enhanced experience, guests recommend requesting a second key card to ensure continuous power in the room, and utilizing the helpful staff for arranging local excursions.

Facilities & Amenities
The hotel offers a range of facilities, though guest experiences vary. The rooftop pool is a prominent feature, providing expansive ocean and city views, and is often described as a pleasant spot for relaxation. However, some guests found the pool area to be a little tired or noted issues with water clarity or temperature, occasionally being too cold. The fitness center is available but is generally considered small with limited equipment, and some reviews suggest it could benefit from an update. While Wi-Fi is provided, its performance can be inconsistent, with some guests experiencing weaker signals. The hotel offers a convenient in-house laundry service by weight, which is praised for being both economical and efficient. Additionally, a spa is on-site, with some guests enjoying services like hot stone massages, though others reported it being unstaffed or closed at times.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and spacious, contributing to a comfortable stay. The beds are frequently described as comfortable and large, ensuring a restful night's sleep, often complemented by high-quality linens. The bathrooms are typically well-maintained, with some recently renovated and featuring good water pressure and rainfall shower heads. In-room amenities often include a coffee maker or kettle, and ample power sockets. However, a significant recurring concern is noise levels; many guests report issues with thin walls, hearing conversations or laughter from adjacent rooms, and considerable hallway noise. External disturbances from street traffic, constant horn honking, and nearby karaoke or street vendors also frequently impact the tranquility of the rooms, particularly those facing the road. Some rooms are noted for lacking a window or having obstructed views.

Dining & Food Quality
The hotel's breakfast buffet receives mixed but generally positive feedback, with many guests appreciating the variety of options available. It typically includes a blend of Asian and Western dishes, featuring an omelette station, daily changing soup or noodle selections, and fresh fruit. While some guests found the breakfast to be delicious and satisfying, others noted that the food could sometimes be cold or that there were limited vegetarian options. The on-site restaurant is generally well-regarded for its pleasant ambiance and attentive staff, though some found the food quality to be average. The rooftop bar offers a nice setting with good views for drinks, although some guests observed it to be quiet or closing earlier than desired.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for guests to explore the surrounding area. It is situated just a short walk to the beach, typically within five minutes, providing easy access to the coastline. The immediate vicinity is bustling with a wide array of restaurants, spas, laundromats, and coffee shops, ensuring guests have numerous options for dining and services right at their doorstep. Its proximity to key attractions and the availability of ride-hailing services like Grab make it easy to reach destinations such as Marble Mountain and the Dragon Bridge. The hotel's location is frequently highlighted as a major advantage, allowing guests to immerse themselves in the local culture and enjoy the vibrant neighborhood with ease.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness and helpfulness. Guests frequently highlight their attentiveness and willingness to go above and beyond, assisting with everything from quick check-in processes to arranging local tours and transportation. Many appreciate the staff's efforts in providing valuable local tips and recommendations, enhancing the overall guest experience. Housekeeping is generally described as diligent, ensuring rooms are cleaned daily and well-maintained. However, some guests occasionally reported minor inconveniences, such as needing to request additional toilet paper or towels. Despite these small issues, the staff's dedication to providing excellent service, their warm welcoming demeanor, and their proactive approach to guest needs are recurring themes in positive reviews.

Additional Information
Guests should be aware of a few specific details to enhance their stay. A common tip from experienced travelers is to request a second key card at check-in; this allows the room's power, including air conditioning and the refrigerator, to remain active even when guests are out, preventing items from warming. Some guests have reported a surcharge for credit card payments, which can be an unexpected cost. There have also been isolated instances where guests were charged for towels due to minor stains, or found only a single roll of toilet paper provided in the room, necessitating requests for more. Additionally, some reviews indicate that the hotel's descriptions of room amenities, such as the presence of a kitchen or microwave, may not always align with what is actually provided, leading to some disappointment.