Sunrise Ridge Waterfront Resort

The resort is highly regarded for its stunning oceanfront villas and townhouses, many featuring breathtaking water views and private BBQ decks, making it a memorable destination. Guests consistently highlight the spacious and clean accommodations, along with the friendly and helpful staff who contribute significantly to a positive experience. The property offers excellent amenities, including a large outdoor pool and hot tub, appealing to a wide range of visitors. It is an ideal fit for families seeking engaging activities and ample space, couples desiring a relaxing getaway with scenic backdrops, and groups looking for comfortable, multi-room accommodations for gatherings. For long-term stays or those on a workcation, the full kitchens and in-suite laundry are particularly beneficial. To maximize your stay, consider booking one of the newer townhouses for superior views and internet connectivity, and be aware that beach access can be challenging due to rocky terrain and drop-offs, so water shoes might be useful.

Facilities & Amenities
The resort offers a range of well-received facilities designed to enhance guest comfort and enjoyment. The outdoor pool is a significant draw, described as large, heated, and family-friendly, with extended hours that are appreciated by many, though some note it can become noisy or crowded. The accompanying hot tub is a popular feature, often highlighted for its relaxing qualities, though a few guests reported it was not always hot enough or was undergoing repair. A unique and highly praised amenity is the outdoor fireplace, which can be reserved for private use, with staff even assisting in starting the fire, perfect for evening gatherings. Many units feature a full kitchen or kitchenette, consistently described as well-appointed and stocked with essential appliances like a fridge, microwave, kettle, and coffee maker, with some even boasting BBQ facilities on private balconies or patios. Wi-Fi is available, generally reliable in newer units, though some older areas may experience slower speeds. Parking is convenient and ample, with EV charging stations also available. Additionally, the availability of in-suite washer and dryer in many units is a significant convenience for longer stays.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is generally positive, though with some mixed experiences. Most guests praise the spotless condition of their units, highlighting the comfortable beds and high-quality linens that ensure a restful sleep. Many appreciate the spacious layouts, particularly in the newer townhouses and villas, which often feature high ceilings and ample living areas. The bathrooms are frequently noted for being large, with some offering rainfall showers or jacuzzi tubs, and generally providing ample toiletries. However, some guests reported issues with cleanliness upon arrival, mentioning dust, food crumbs, or moldy caulking in older units. Room condition varies, with newer units being modern and well-maintained, while some older rooms are described as dated or showing wear and tear. Noise levels are a recurring concern for some, particularly from shared entrances, neighboring units, or loud portable AC units. Some smaller studio rooms are noted as cramped, lacking sufficient seating beyond the bed, and occasionally suffering from poor lighting or a lack of privacy due to window placement.

Dining & Food Quality
While the resort does not feature an on-site restaurant, guests highly value the comprehensive full kitchens and kitchenettes available in most units. These are consistently described as well-equipped, providing all the necessary cookware, dishes, and appliances for preparing meals, including BBQ facilities on many balconies. This setup allows guests to enjoy self-catering, which is particularly beneficial for families and longer stays. For those opting for convenience, a breakfast option is available, often praised for being a "beautifully put together tray" with fresh fruit and juice. Many guests appreciate the proximity to various off-site restaurants and bars within a short walk or drive, offering diverse dining experiences. The ability to easily access local eateries and grocery stores complements the in-room cooking facilities, providing flexibility for dining preferences throughout the stay.

Location & Accessibility
The resort's location is a significant highlight for many guests, praised for its convenience and proximity to local attractions. It offers easy access to the surrounding area, including Parksville and Qualicum, making it an excellent base for day trips and exploration. The property is situated near Rathtrevor Provincial Park and other natural areas, providing opportunities for walks and outdoor activities. While described as "close to the beach," beach access receives mixed feedback. Many guests appreciate the short walk to the water's edge, especially at low tide, but some note the access can be challenging due to a rocky shoreline, a drop-off at the end of the trail, or the need to navigate a concrete barrier. Parking is generally easy and ample on-site. Ongoing construction on the property is noted by some, with occasional dust or noise, though many found it to be minimal and not disruptive to their stay.

Staff & Service
The staff and service at the resort consistently receive high praise, with guests frequently commending their friendliness, helpfulness, and accommodating nature. Many reviewers highlight the staff's willingness to go above and beyond, providing excellent recommendations and promptly addressing requests. The check-in process is generally described as easy and quick, with online options available. However, some guests experienced delays with rooms not being ready at the designated 4 PM check-in time, which is considered late by many. While staff are largely attentive, there were isolated reports of disorganization or communication issues, particularly regarding manager follow-ups or specific requests like towel delivery and room refreshes. Housekeeping is not daily, and some guests noted inconsistencies in receiving fresh towels or having garbage removed, requiring self-service for longer stays. Despite these minor points, the overall sentiment is that the staff significantly enhances the guest experience.

Additional Information
Guests should be aware of certain operational details to ensure a smooth stay. The check-out time is typically 10 AM, which some guests found to be earlier than standard and felt rushed, especially when traveling with families. While the resort is pet-friendly in some units, finding suitable outdoor areas for pets can be a consideration. There is ongoing construction on the property as new units are being built, which, while generally not disruptive, can occasionally lead to dust or impact views. The Wi-Fi speed can vary significantly between older and newer buildings, which is an important factor for guests needing reliable internet for remote work or online activities. Some units, particularly older ones or those with shared entrances, may experience noise transfer from neighboring rooms or walkways due to varying soundproofing quality. Additionally, while a designated smoking area is provided, it is described as an unsheltered bench in the parking lot. Housekeeping is not daily, and guests staying longer may need to request fresh towels or manage their own garbage disposal.