Sunshine Tower Hotel

This hotel is highly regarded for its exceptionally friendly and helpful staff, who consistently go above and beyond to ensure a pleasant stay, often facilitating early check-ins and room upgrades. Guests frequently highlight the spacious and clean rooms, many of which have been recently renovated, offering a comfortable and modern environment. The resort-style pool area is a notable feature, providing a refreshing escape for relaxation. Its central yet slightly set-back location makes it an excellent choice for sightseers and couples seeking a balance between accessibility to attractions and a quieter atmosphere. Business travelers also find it convenient for short stays due to its proximity to the airport and efficient check-in processes. For families, the generous room sizes and pool facilities are a significant draw. To maximize your experience, consider that rooms facing the main road may experience some traffic noise, and it's advisable to confirm breakfast inclusions as coffee and juice are often an additional cost. Additionally, be aware of the car park's height limit if traveling with a larger vehicle.

Facilities & Amenities
The hotel offers a range of facilities that enhance the guest experience, most notably a resort-style pool area that is frequently praised for being clean, refreshing, and open until late, providing a pleasant space for relaxation amidst palm trees and flowers. While some guests found the hot tub to be cold, others appreciated its quiet ambiance. Secure underground parking is available and a significant convenience, though some larger vehicles may find the spaces cramped or be unable to use it due to a height limit, necessitating street parking. Free Wi-Fi is provided, but its strength and reliability in guest rooms are a common point of mixed feedback, with many reporting weak or non-existent signals, particularly on higher floors. Many rooms and apartments feature a kitchenette with a microwave and a full-sized fridge, which is appreciated for convenience, though guests note a lack of cooking equipment, utensils, or a stove. A laundry room is also available for guest use.

Cleanliness & Room Comfort
Guests generally commend the hotel for its clean rooms, often describing them as tidy, spacious, and well-maintained. The comfortable beds and quality linens consistently receive high praise, contributing to a restful night's sleep. Many rooms are noted for their generous size, often including a separate sitting area and a large TV. However, feedback on room comfort is mixed regarding noise levels; while some rooms are described as quiet, those facing the main road can experience significant traffic noise, and occasional disturbances from plumbing or other guests are reported. The condition of bathrooms varies, with some guests noting issues such as a lack of ventilation, leading to mould or peeling paint, and a scarcity of amenities like soap holders or tissues. Some older furniture, particularly couches, has been described as stained or worn, and a few guests reported issues with air conditioning functionality or the presence of ants or other bugs.

Dining & Food Quality
The hotel's dining options receive generally positive feedback, particularly the breakfast, which is often highlighted as good value, especially when booked in advance. Guests appreciate the option of freshly cooked eggs, though the overall buffet selection can be limited and some items, like bacon, are occasionally noted as cold or not refreshed promptly. A recurring point of contention is that coffee and juice are typically not included in the breakfast price, requiring an additional charge. The in-house restaurant and bar are well-regarded for their delicious food, good value, and pleasant atmosphere, with many guests enjoying the happy hour specials. While room service is available, guests note that orders must be placed by going down to the lobby rather than directly from the room. The quality of the barista-made coffee served at the hotel's cafe is frequently praised as excellent.

Location & Accessibility
The hotel boasts a central location that is a significant advantage for many guests, offering convenient access to various attractions. It is within comfortable walking distance of the Esplanade, Night Markets, Marlin Marina, and the main shopping areas, typically taking 10 to 20 minutes. This balance allows for easy exploration while being slightly removed from the busiest areas, contributing to a quieter environment for some. Its proximity to the airport is also a plus, making it a practical choice for travelers in transit. The hotel is situated on a main arterial road, providing easy access for those traveling by car. A service station conveniently located across the road is also noted by guests. While the walk to the waterfront is generally pleasant during the day, some guests find it less appealing after dark.

Staff & Service
The staff at this hotel consistently receive overwhelming praise, being described as exceptionally friendly, helpful, and attentive. Guests frequently highlight their willingness to go above and beyond, assisting with early check-ins, room upgrades, and late check-outs, as well as providing valuable local recommendations and booking tours. The check-in process is generally noted as smooth and efficient, even for late arrivals, with clear instructions provided. Many reviews commend the staff's professionalism and welcoming demeanor, creating a positive and memorable experience for guests. While the vast majority of feedback is positive, a few isolated instances mention a less friendly attitude from specific staff members or slow responses to maintenance issues, but these are exceptions to the consistently high level of service reported.

Additional Information
Guests should be aware that the hotel generally does not provide daily room turn-down service or full housekeeping for stays shorter than seven days, though fresh towels and supplies can be requested from reception. Wi-Fi connectivity in rooms is a frequent point of concern, with many guests reporting weak or non-existent signals, despite the hotel having recently changed providers. Some rooms, particularly those on lower floors or near service areas, may experience noise from plumbing or elevators. While many rooms include a kitchenette, it typically lacks a stove or extensive cooking equipment, so guests planning to prepare meals should manage their expectations. The hotel is undergoing renovations, which some guests found to be a positive transformation, though others experienced minor inconveniences like temporary pool closures or ongoing work.