SureStay Hotel by Best Western Jacksonville South (Jacksonville, USA)

SureStay Hotel by Best Western Jacksonville South (Jacksonville, USA)

About SureStay Hotel by Best Western Jacksonville South

Offering a complimentary breakfast and free on-site parking, the SureStay Hotel by Best Western Jacksonville South is a straightforward budget hotel. Positioned off Interstate 95, the accommodation is ten minutes away by car from downtown Jacksonville. The air conditioned rooms at the SureStay Hotel by Best Western Jacksonville South all come equipped with a flat-screen cable television, work desk and coffee/tea making facilities. Select accommodations also include a microwave and refrigerator. Free Wi-Fi is accessible in all rooms and public areas of the hotel. The accommodation also contains laundry facilities and the convenience of a 24-hour front desk. The breakfast served each morning by the hotel consists of waffles, bread, yogurt, fruit, cinnamon rolls and coffee/tea. Refreshments can be bought from the on-site vending machines. EverBank Field is a 15-minute drive from the hotel, while Jacksonville Beach is 20 minutes away by car. Atlantic Beach is a 30-minute drive.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


5018 University Boulevard West, 32216, Jacksonville, USA

Rating overview

trivago Rating Index based on 751  reviews from:
  • Location
    Okay  6.9 / 10
  • Rooms
    Okay  6.6 / 10
  • Service
    Okay  6.6 / 10

Positive Reviews


Friendly and cooperative front desk staff

The service supplied by the Super 8 Jacksonville South’s front desk personnel was a highlight for many past guests. The staff members were regularly considered to be really welcoming, friendly and cooperative overall.


Satisfying breakfast to start the day

Most former visitors were pleased with the standard of the continental breakfast served at the hotel. Whilst the variety was not seen in the best light, the quality of the complimentary breakfast was praised for the most part.


Free and reliable Wi-Fi

The free Wi-Fi was seen as an advantage by the majority that used it during their time at the Super 8 Jacksonville South. Although it was labeled as slow at times, the hotel’s Wi-Fi was typically seen as dependable in holding a connection.

Negative Reviews


Distressed and dated rooms

Most previous visitors were upset about the condition of the rooms at the Super 8 Jacksonville South. The hotel’s rooms were often described as outdated and worn out, with uncomfortable furnishings, weak water pressure, and distressed décor being problems that have been mentioned in the past.


Substandard cleanliness levels

The hygiene standards were criticized by various recent guests of the hotel. Mold, cigarette burn marks, bug sightings and the lingering smell of smoke were some of the cleanliness-related issues reported in relation to the accommodation’s rooms.


Located in a shady area

Along with not being seen as the most convenient for exploring the area, the Super 8 Jacksonville South was occasionally considered to be situated in a sketchy area. As a result, some former visitors did not feel the most secure when staying at the hotel.

All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Parking
  1. Wheelchair accessible
  2. Accessible parking
Room facilities
  1. Television
  2. Hairdryer
  3. Central heating
  4. Electric kettle

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00


5018 University Boulevard West , 32216 , Jacksonville , USA
Telephone: +1(904)7310800 | Fax: +1(904)4820367 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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