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from$44
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SureStay Plus Hotel by Best Western Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg

Good to know

  • Recently updated rooms

    Experience refreshed accommodations with recently renovated rooms and bathrooms, ensuring a modern and comfortable stay for all guests.

  • Wildlife sightings from property

    Guests frequently report exciting sightings of black bears and other wildlife directly on the property or along the river, adding a unique thrill to their stay.

  • Riverside balcony views

    Every room features a private balcony overlooking the tranquil river, offering a peaceful retreat and the chance to spot local wildlife like bears.

  • Automated pancake maker at breakfast

    Start your day with a fun and convenient breakfast experience, featuring an automatic pancake maker that delights guests of all ages.

  • Quiet location off main road

    Nestled slightly off the bustling Parkway Drive, the hotel offers a quiet and serene environment while remaining close to all the action.

  • Spacious king suites

    Enjoy exceptionally large king suites with ample living space, perfect for families or extended stays, providing comfort and room to relax.

This summary was created by AI and might not be 100% accurate.

About SureStay Plus Hotel by Best Western Gatlinburg

Situated only two blocks to Gatlinburg Convention Center and 30-minutes' drive to the Great Smoky Mountains National Park, the SureStay Plus Hotel by Best Western Gatlinburg offers comfort and convenience for both leisure and business. Rooms vary in size at the SureStay Plus Hotel by Best Western Gatlinburg, from standard units with queen-sized beds to king-sized suites with sofa beds. Amenities include microwaves, refrigerators and relaxing river views. Hotel features comprise free Wi-Fi and parking, meeting rooms, a business center, an outdoor pool, and wheelchair accessibility. Dine on-site for the complimentary breakfast and venture out for later meals at nearby Peddler Steakhouse and the Smoky Mountain Brewery, all within a five-minute walk of the hotel. Don't miss nearby favorites of Gatlinburg Ziplines, Guinness World Records Museum, Ripley's Believe it or Not Museum, Ober Gatlinburg Amusement Park and Ski Area, Old Smoky's Moonshine Distillery, all within a six-minute drive of the hotel.

Rooms

  • Standard Room, 1 King Bed, Accessible, Balcony

    Standard Room, 1 King Bed, Accessible, Balcony

    • 1 1 King Bed
    • Sleeps 2
    • A/C
  • Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

    Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

    • 1 2 Queen Beds
    • Sleeps 6
    • A/C
  • Suite, 1 King Bed, Balcony, River View (with Sofabed)

    Suite, 1 King Bed, Balcony, River View (with Sofabed)

    • 1 1 King Bed
    • Sleeps 4
    • A/C
  • Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

    Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

    • 1 1 King Bed
    • Sleeps 4
    • A/C

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Price trend

Based on lowest prices on trivago from the last 30 days
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Reviews

7.6
Good
based on 4,916 ratings from top 
sites

Review summary

Summarized by AI from 1,000+ reviews · Last updated: 30 Jul 2026

This hotel is a versatile urban hub catering equally to families, sightseers, and budget travelers, offering a comfortable and convenient stay. Its excellent location provides easy walking access to downtown Gatlinburg's attractions and the entrance to the Great Smoky Mountains National Park. The complimentary and delicious breakfast, featuring an automatic pancake maker, is a significant highlight for all guests, especially children. Guests consistently praise the friendly and helpful staff, who strive to enhance the overall experience. For a quieter stay, consider requesting a room facing away from the main strip.

Rated above average for Gatlinburg

Guest reviews

Excellent53%
Very good21%
Good11%
Fair7%
Poor8%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Parking
  • A/C

All amenities

Property amenities

  1. Business center
  2. Entrance hall/lobby
  3. Elevator
  4. Parking
  5. Outdoor pool
  6. Non-smoking rooms
  7. 24-hour reception
  8. Deck chairs
  9. WiFi in public areas
  10. Fax/Modem access
  11. Pool
  12. WiFi

Room amenities

  2. Shower
  3. Ironing board
  4. Television
  5. Hairdryer
  6. Central heating
  7. Air conditioning
  8. Radio
  9. Satellite TV
  10. Desk
  11. Telephone
  12. Cable TV

Sports facilities

  1. Skiing
  2. Hiking trail

Accessibility

  1. Accessible travel path

Location

218 Ski Mountain Rd, Gatlinburg, 37738, USA

Distance from SureStay Plus Hotel by Best Western Gatlinburg

Gatlinburg Convention Center:0.3 miles

Gatlinburg:0.4 miles

Moonshine Mountain Coaster:1.2 miles

The Salt and Pepper Shaker Museum;The Salt & Pepper Shaker Museum:1.4 miles

Bears:1.9 miles

Dollywood Express Train Station:5.9 miles

Tennessee Tornado:5.9 miles

Celebrity Theater:6 miles

Chasing Rainbows Museum:6.1 miles

Hollywood Wax Museum:8 miles

The Titanic Museum:8.4 miles

Charlotte-Douglas International Airport:149.1 miles

Explore nearby attractions

Property info

218 Ski Mountain Rd, Gatlinburg, 37738, USA

Frequently Asked Questions about SureStay Plus Hotel by Best Western Gatlinburg

  • Is there a pool area at SureStay Plus Hotel by Best Western Gatlinburg?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg offers 2 pool areas.

  • Are pets allowed at SureStay Plus Hotel by Best Western Gatlinburg?

    No, SureStay Plus Hotel by Best Western Gatlinburg doesn’t allow pets.

  • Is parking available at SureStay Plus Hotel by Best Western Gatlinburg?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg provides Parking for guests.

  • What time is check-in and check-out at SureStay Plus Hotel by Best Western Gatlinburg?

    Check-in at SureStay Plus Hotel by Best Western Gatlinburg is available from: . Check-out time is by .

  • Where is SureStay Plus Hotel by Best Western Gatlinburg located?

    SureStay Plus Hotel by Best Western Gatlinburg is located at 218 Ski Mountain Rd, 37738, Gatlinburg, USA.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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