Tenz Go Hotel

This hotel offers a memorable stay, particularly highlighted by its exceptional breakfast and prime location that places guests at the heart of a vibrant area. Its modern design and consistent cleanliness are frequently praised, contributing to a comfortable and inviting atmosphere. The hotel is an excellent fit for sightseers and food enthusiasts due to its proximity to major attractions and numerous dining options. Families will appreciate the dedicated children's playroom and spacious room options, while business travelers can benefit from the quiet environment and efficient service. To enhance your experience, consider bringing your preferred toiletries, as the hotel has an eco-friendly approach to amenities, and be aware of the off-site parking arrangements.

Facilities & Amenities
The hotel provides a range of amenities designed for guest convenience and enjoyment. A notable feature is the dedicated children's playroom, which is well-received by families, offering a space for younger guests to be entertained. Guests also appreciate the availability of free Wi-Fi throughout the property, ensuring connectivity. In-room amenities include a capsule coffee machine, a welcome touch for many. The lobby offers complimentary snacks and drinks available 24 hours, adding to the overall comfort. However, some guests noted the absence of an ice maker in the rooms and that the hotel does not provide an iron set or heating, which might be a consideration for some travelers. There is also no water dispenser on guest floors, with water only available in the lobby.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, often describing the rooms as spotless, allowing for a comfortable barefoot experience. The beds generally receive positive feedback for their comfort, though some found them slightly too soft. Soundproofing is a significant advantage, with many guests reporting a quiet environment conducive to rest. While some rooms are described as spacious, others found them a bit narrow. The bathroom experience is mixed; while water pressure is strong, some guests encountered issues with drainage in the shower or found the bathtub to be small. Concerns were also raised about the lighting being too dim or yellow, and the lack of hand soap or sufficient hanging hooks for towels. The hotel's eco-friendly policy means toiletries like toothpaste and toothbrushes are not provided free of charge, and the combined shampoo/body wash was not to everyone's liking.

Dining & Food Quality
The hotel's breakfast is a major highlight, frequently described as exceptional, superb, and rich in variety. Guests appreciate the extensive selection of both Chinese and Western options, with many praising the food quality and freshness. Specific items like homemade gluten, steamed eggs, and a premium nuts selection received special mention. The breakfast is often cited as a reason for repeat stays, offering a satisfying start to the day. While the majority of feedback is overwhelmingly positive, a few guests found the breakfast to be average or noted that the options remained largely the same each day, with limited vegetarian choices or a lack of certain items like fried eggs. The coffee at breakfast also received some negative comments.

Location & Accessibility
The hotel boasts a highly advantageous central location, making it incredibly convenient for exploring the city. Guests can easily walk to popular attractions such as the Pier-2 Art Center, the Love River, and the music center. Its proximity to public transportation, including the MRT and light rail stations, allows for effortless travel around the city and to the high-speed rail. The surrounding area is vibrant, with an abundance of nearby eateries and shops, providing ample dining and shopping opportunities within walking distance. While the hotel has limited on-site parking, it offers solutions by covering fees for street parking or designated partner parking lots, though some guests found these off-site lots to be a short distance away and inconvenient for luggage handling.

Staff & Service
The hotel staff consistently receives high praise for their friendly and attentive service. Guests frequently highlight their professionalism, helpfulness, and polite demeanor, contributing significantly to a positive stay. The quick check-in process is appreciated, and the staff's willingness to accommodate requests, such as room upgrades or providing extra blankets (though sometimes with a fee), is noted. Services like luggage storage are well-organized and efficient. Many guests experienced proactive service, such as staff offering drink refills during breakfast. However, there were isolated instances where guests felt housekeeping was too quick to clear tables at breakfast, or encountered initial resistance regarding the provision of basic toiletries, which were later resolved.

Additional Information
The hotel is relatively new and features a distinct modern design that many guests find appealing and stylish. It is often considered to offer good value for money, especially given its prime location and overall quality. The hotel implements an eco-friendly policy, which means that single-use toiletries like toothbrushes and toothpaste are not provided free of charge, and guests may need to purchase them or bring their own. This policy also extends to items like extra blankets, for which a cleaning fee might be applied. Guests should be aware that the hotel does not have heating, which could be a consideration during cooler months.